Barista – JAG Hotel

Steele Hotels; San Juan de Terranova; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a growing hotel operator as a Barista, where your positive attitude and strong work ethic will shine. In this role, you'll provide exceptional customer service, prepare a variety of beverages, and ensure a welcoming environment for guests. With a commitment to quality and professionalism, you'll play a key role in enhancing the guest experience. This innovative firm offers a competitive salary package along with various employee benefits, making it a fantastic opportunity for those looking to grow in the hospitality industry. If you thrive in fast-paced environments and enjoy working with people, this position is perfect for you.

Benefits

Competitive salary package

Company RRSP matching plan

Employee Family Assistance Program

Paid time off

Discounts on food

Gym membership discounts

Phone plan discounts

Gratuities

Qualifications

• Minimum 1 year in customer service or food service role preferred.
• Strong communication and multitasking abilities required.

Responsibilities

• Greet and serve customers in a friendly manner.
• Prepare coffee, espresso, tea, and other beverages accurately.
• Maintain a clean working area and follow food safety guidelines.

Skills

Customer Service Skills

Coffee Brewing Knowledge

Multitasking

Attention to Detail

Organization Skills

Education

Experience in Customer Service or Food Service

Job description

Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John’s, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a Barista to join our growing team at JAG Hotel in St. John’s, NL. The ideal candidate would possess a positive “can-do” attitude, and a high level of professionalism, coupled with a strong work ethic and customer service skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night.

Main Duties & Responsibilities:

• Greet and serve customers in a friendly and polite manner
• Provide menu information, answer questions, and promote specials or seasonal items
• Prepare coffee, espresso, tea, and other beverages accurately
• Take and deliver orders promptly, ensuring customer satisfaction
• Follow up with customers to ensure quality service and guest satisfaction
• Replenish supplies and restock items throughout the shift
• Clean and sanitize tables, chairs, equipment, and work areas regularly
• Maintain a clean working area, ensuring all brewers and machines are cleaned regularly
• Demonstrate a professional and positive presentation to guests and colleagues, and be well groomed
• Follow food safety, sanitation, and quality control guidelines
• Perform other duties, as assigned

Qualifications, Skills & Attributes:

• A minimum of 1 year in a customer service or food service role is preferred
• Strong customer service skills with the ability to communicate effectively
• Knowledge of coffee brewing methods, espresso preparation, and tea brewing is considered an asset
• Ability to multitask and manage time effectively in a fast-paced environment
• Attention to detail when preparing drinks and taking customer orders
• Good organization skills, with the ability to keep work areas clean and orderly
• Ability to work well both independently and as a part of a team

Why Work with Us:

• Competitive salary package
• Company RRSP matching plan to secure your financial future
• Employee Family Assistance Program [EFAP], including counseling services and life coaching
• Paid time off, including vacation time, sick leave, and statutory holidays
• Other employee benefits such as discounts on food, gym memberships, and phone plans, etc.
• Gratuities

If you are interested in working with a growing company and want to grow with us, we welcome you to apply to [e-mail] . Please include “Barista” in the email subject line, and use the following naming convention for the resume file: First Name Last Name – Resume.

We are an equal opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.