Barista - Dear Grain - Ossington

Big League Food Company; Toronto; On-site; CAD 50,431,000 - 51,577,000; Full time

Job summary

Big League Food Company seeks a full-time Barista for Dear Grain Toronto at Ossington. The candidate will bring passion for coffee and community, enjoy teamwork, and deliver service with high emotional intelligence. Experience in coffee programs and strong communication are essential.

You’ll support the cafe operations, including beverages, snacks, and merch, while aligning with Dear Grain Bakery and the brand’s values and mission. Open availability complements a busy schedule.

Qualifications

• Experience within a coffee program.
• Well-developed personal brand and ability to build relationships across the industry.
• Active member of the specialty coffee community.

Responsibilities

• Provide exceptional customer service and foster a warm and inclusive environment.
• Prepare coffee beverages according to company recipes with accurate espresso dial-ins.
• Support cafe with food, pastry and merchandising.
• Collaborate with Dear Grain Bakery and represent the brand in the Toronto specialty coffee community.
• Follow health and safety policies and provide feedback to improve processes.
• Manage cash handling and use POS systems as needed.

Skills

Coffee program experience

Strong communication

Team collaboration

Emotional intelligence

Customer service orientation

Tools

POS systems

Scheduling software

Purchasing systems

Job description

About Us

Dear Grain Baking is not just a job, it's a Way of Living.

Dear Grain Toronto is an Everything Sourdough Bakery that specializes in artisanal products. We aim to inspire, nourish and fulfill our team and the community we serve. We offer a respectful open work environment, friendly work culture, and a chance to learn, be playful and creative.

About The Position

Dear Grain is seeking Full time Baristas to join us at Ossington location.

We are looking for a candidate role who has a passion for coffee, community and enjoys working as part of a team. Candidates must possess natural affinity for service and have outstanding emotional intelligence and soft-skills. The successful candidate will be excited at the chance to grow a coffee focused hospitality business and embrace the challenges that come along with it.

General Responsibilities

• Provide exceptional customer service and foster a warm and inclusive environment
• Prepare coffee beverages according to company recipes (with a specific emphasis on accurate dial-ins of our Espresso menu)
• Support all product and services at cafe including food, pastry and merchandising
• Continue to enhance collaboration with our partners at Dear Grain Bakery
• Represent Dear Grain within the Toronto specialty coffee community
• Act with integrity, honesty and knowledge that promote the culture, values and mission of Dear Grain
• Follow health and safety policies
• Provide management with feedback on how we can improve our processes
• Demonstrate strategic understanding of food service operations by providing recommendations.
• Execute(when necessary) ordering, inventory management, queue management, and more
• Follows all operational policies and procedures, including those for cash handling & safety, security during each shift
• Taking food and beverage orders using POS system (when necessary)
• Ability to stand for extended periods and lift up to [Specify weight, e.g., 25 pounds].
• Basic math skills and ability to handle cash transactions.
• Maintains regular and consistent attendance and punctuality

Required Knowledge, Skills & Abilities

• Experience within a coffee program
• Well-developed personal brand and a proven ability to build relationships across an industry.
• Should be an active member of the specialty coffee community
• A proven executor that has participated the successful growth of food properties
• Comfortable with key hospitality software including POS, scheduling and purchasing systems
• Highly accountable and well-organized, with an ability to oversee a team of staff and prioritize multiple projects
• An insatiable curiosity and willingness to learn, anchored in a constant pursuit of personal development
• Collaborative and innovative consensus builder that solicits 360-degree feedback
• Can inspire and influence staff, consumers and other stakeholders
• A positive ambassador with strong communication skills and a genuine kindness, thoughtfulness.

Must Have

Hospitality: 1 year

Schedule and Pay

• Full Time: 40 hours a week
• Monday to Sunday( Open Availability)
• Open availability throughout the week
• Compensation $17.60 to $18.00

While we thank all applicants for our interest, only those selected for interviews will be contacted. Artificial intelligence may be used to assist with resume screening.

Big League Food Company is the next generation of beloved food brands.

Our current brand portfolio includes Village Juicery, Dark Horse Espresso, Detour Coffee, Dear Grain Bakery, and Tori’s Bakeshop.

What we Offer

A fast-paced environment with ambitious growth and plenty of opportunity to grow Delicious products to delight your senses

We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, accommodation will be provided to candidates with disabilities during the recruitment and selection process. If you are invited to participate in the process and require an accommodation, please let us know in advance.