Barista

Waves Coffee House - St. Albert; St. Albert; Presencial; CAD 19 000 - 25 000; Tempo integral

Resumo da oferta

Waves Coffee House - St. Albert is seeking a friendly Barista to deliver outstanding service and craft quality beverages in a fast-paced cafe. You’ll be part of Fair Waves Coffee Inc., a community-focused brand that values customers and teamwork.

You will learn our beverage program, handle cashier duties, maintain cleanliness, and support colleagues while ensuring every guest leaves satisfied. This role suits people who enjoy multitasking, fast learning, and taking ownership with a positive

Qualificações

• Excellent customer service, interpersonal, organizational and communication skills.
• Ability to work in a fast-paced, dynamic environment.
• Motivated and creative team player.
• Ability to multitask.
• Ability to work individually and as a part of a team.

Responsabilidades

• Provide excellent customer service and prepare high-quality beverages.
• Follow all processes and ensure customers leave with an excellent experience.
• Act as a cashier, drink maker, and help with food prep while keeping the cafe clean.

Conhecimentos

Customer service

Interpersonal skills

Organization

Communication

Multitasking

Ferramentas

Cash handling

Descrição da oferta de emprego

• Opportunity to create relationships while providing excellent services.
• Become a part of a team that cares and looks out for each other.
• Grow, learn, and improve. We stay informed and invest in our people.

About Fair Waves Coffee:

Fair Waves Coffee Inc. is a franchise business with Coffee Houses located throughout BC and AB. We set out to create a place where friends, family, and strangers could feel good coming together as a community. Waves has been blazing the trail with superbly fresh brewed coffee, a commitment to local craftsmanship and community, and incomparable service.

We are focused on innovation and improvement and we build our team with our values in mind. Instead of hiring people for a job, we hope to build the right culture and financial sustainability where everyone can enjoy what they are doing and feel like this is their home.

About You:

Customer Service is embedded in you and you love working with people. You are a professional that is always looking to learn new things. You thrive to always improve yourself. Your attention to detail is impeccable. You like to wear multiple hats and multitasking comes natural to you. You live by similar if not same values, vision, and mission as our company. You want to work in a friendly, yet professional environment and are open and honest. You are a critical thinker that can find solutions and solve problems with ease. You are self-driven and like to take ownership and responsibility over your tasks and duties.

Responsibilities:

A Barista provides customers with excellent customer service and efficiently prepares high-quality coffees and other products. The primary responsibility is to follow all processes and procedures that the company has in place while keeping in mind that the customer should always leave the Cafe with an excellent experience. The Barista will act as a cashier, drink maker, preparing food and keeping the cafe clean, while providing great customer service.

• Continually learn about our products and provide good quality foods at all times.
• Master the art of beverage preparation.
• Foster a good working environment.
• Welcome and encourage new staff members and act as a role model.
• Assist in training, supervising, and supporting staff.
• Maintain cleanliness in the coffee house at all times.
• Follow company policies and procedures.
• Resolve customer concerns.
• Follow good safety and sanitation practice
• Follow the dress code and store policies
• Create a safe, welcoming environment for anyone that steps into the cafe
• Be punctual and take ownership over assigned tasks

Requirements:

• Excellent customer service skills, interpersonal, organizational, and communication skills
• Ability to work in a fast-paced, dynamic environment
• Motivated and creative team player
• Ability to multitask
• Ability to work individually and as a part of a team
• Basic understanding of cash handling
• Previous work experience as a Barista is an asset