Barista, SFU Starbucks West Mall, Burnaby

Compass Group Canada; Burnaby; On-site; CAD 25,000 - 35,000; Full time

Benefits offered by this job

Health benefits

Career opportunities

Inclusive culture

Job summary

Compass Group Canada is seeking a Barista in Burnaby, BC. You will prepare and serve coffee, espresso drinks and related food items to customers, while educating guests on the menu and advising on equipment and beans.

This role emphasizes customer service, teamwork, and following recipes to ensure quality beverages. The position offers opportunities within a large food and support services company with health benefits and a focus on safety and wellbeing.

Qualifications

• Excellent customer service is essential.
• Ability to follow oral and written instructions and ask for clarification when needed.
• Strong interpersonal skills and ability to work as part of a team.

Responsibilities

• Welcome customers by determining their coffee interests and needs.
• Educate customers by presenting and explaining the coffee drink menu.
• Prepare coffee drinks by following prescribed recipes and techniques (espresso, cafe latte, cappuccino).
• Sell coffee and equipment by explaining differences in beans and machines.
• Maintain inventories by replenishing supplies and pastries.
• Keep equipment operating by following instructions and performing maintenance.
• Maintain a safe and healthy work environment by following sanitation regulations.
• Improve quality by evaluating processes and keeping the store and coffee bar appealing.

Skills

Customer service

Teamwork

Communication

Physical stamina

Job description

How You Will Make An Impact

You will be responsible for preparing and serving coffee, espresso drinks and related food and beverage items to customers.

As a Barista, You Will

• Welcome customers by determining their coffee interests and needs
• Educate customers by presenting and explaining the coffee drink menu, answering questions
• Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino
• Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates
• Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintain a safe and healthy work environment by following organization standards and sanitation regulations
• Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar

About You

• Excellent customer service skills
• Previous work experience as a Barista is an asset
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills and ability to work as part of a team
• Physical ability to carry out the duties of the position

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.