Barista

The Job Resource Centre; Banff; On-site; CAD 21,000 - 26,000; Full time

Job summary

The Job Resource Centre in Banff is seeking a motivated Barista to deliver high-quality beverages and friendly service in a fast-paced café setting. You will prepare drinks, operate equipment, handle payments, maintain cleanliness, and collaborate with the team.

Strong attention to detail and excellent communication are essential, with a willingness to learn and adapt to varying customer needs.

Qualifications

• Customer service and friendly guest interaction are essential.
• Attention to detail in drink preparation and food handling.
• Ability to stay organized and efficient in a busy setting.

Responsibilities

• Beverage preparation: make coffee and other beverages following recipes.
• Customer service: greet guests, answer questions, and take orders.
• Operating equipment: use coffee machines, grinders, and related gear.
• Handling payments: process cash and digital transactions.
• Maintaining cleanliness: keep the bar area and equipment sanitary.
• Stock management: monitor supplies and restock items as needed.
• Food preparation (if applicable): assist with pastries or light items.
• Following health and safety standards: comply with hygiene rules.

Skills

Customer service

Attention to detail

Fast-paced environment

Job description

Key Responsibilities of a Barista

• Beverage Preparation: Baristas prepare and serve a variety of hot and cold beverages, including coffee, espresso-based drinks, teas, and specialty beverages. They must follow specific recipes and techniques to ensure quality and consistency.
• Customer Service: Engaging with customers is a crucial part of a barista’s role. They take orders, answer questions about the menu, make recommendations, and create a welcoming atmosphere.
• Operating Equipment: Baristas are responsible for operating and maintaining coffee machines, grinders, and other brewing equipment. Regular cleaning and upkeep are essential to ensure safety and taste consistency.
• Handling Payments: Baristas manage cash registers and process payments accurately, including cash and digital transactions.
• Maintaining Cleanliness: Keeping the coffee bar, seating area, and equipment clean and organized is vital for customer satisfaction and compliance with health standards.
• Stock Management: Baristas monitor inventory levels and restock supplies, including coffee beans, milk, syrups, and pastries, to ensure smooth operations.
• Food Preparation (if applicable): In some establishments, baristas may also serve food items such as pastries or sandwiches, requiring them to handle food safely and efficiently.
• Following Health and Safety Standards: Baristas must adhere to hygiene and food safety regulations to maintain a safe environment for both customers and staff.

Skills Required

• Customer Service Skills: Excellent interpersonal and communication skills are essential for creating a positive customer experience.
• Attention to Detail: Baristas must accurately follow drink recipes and handle food properly.
• Ability to Work in a Fast-Paced Environment: Baristas often work under pressure, especially during busy hours, and must maintain composure and efficiency.

These responsibilities and skills highlight the multifaceted role of a barista, which goes beyond just making coffee to include customer interaction, teamwork, and technical expertise in beverage preparation.