Barber Manager - Highstreet

Tommy Gun's; Abbotsford; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Tiered pay

Retail & Service Commissions

Daily cash tips

Guaranteed clientele

Health and dental benefits

RRSP contributions

Flexible hours

Ongoing training

Retail discount

Global opportunities

Job summary

Tommy Gun’s Abbotsford is seeking a Barber Manager to lead a team of barbers, uphold brand standards, and drive the Tommy Gun’s experience. You will motivate staff, manage shop guidelines, and ensure exceptional client service.

The role focuses on coaching barbers to improve skills, meet shop goals, and deliver consistent guest satisfaction in a fast-paced, customer-centric environment.

Qualifications

• Demonstrates high level across haircut styles, fades and shave services.
• Extensive knowledge in upselling techniques and retail offering.
• Ability to develop relationships with Education Team and Barbers.
• Understanding of current industry trends and styles.
• Confident in one-on-one training and coaching.

Responsibilities

• Welcome customers and identify preferences via consultations.
• Provide expert recommendations based on face shapes and tastes.
• Demonstrate high-quality technical skills in clipper cuts with fades and clean necklines.
• Build lasting relationships with loyal customers.
• Maintain grooming stations and sterilize tools.
• Maximize retail opportunities through chair education.
• Deliver the Tommy Gun’s guest experience.
• Maximize barber performance.

Skills

Fade & styling

Upselling & retail

Customer service

Training & mentoring

Time management

Written & verbal comms

Visual merchandising

Brand standards

People leadership

Adaptability

Job description

Exciting Opportunity: Join our Team at Tommy Gun's Abbotsford!

The Barber Manager will always positively represent the brand and uphold the highest levels of professionalism and customer service. You will also support the team guidelines and requests from Shop Leadership.

As a Tommy Gun’s Barber Manager, it is important that a positive and approachable demeanour is shown at all times, along with a versatile skill set and ability to achieve shop goals and targets. You will be required to motivate and encourage all barbers to help improve their skills and ensure they always deliver the Tommy Gun’s experience. As Barber Manager, you set the standard for all the Barbers in your team.

Position: Barber Manager

Work Term: Full-time

Location: Highstreet - Abbotsford

Who we are:

At Tommy Gun's we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.

At Tommy Gun’s our mission is to ensure that every Guest who visits us walks away feeling and looking their best. Our commitment to an unparalleled Tommy Gun’s experience doesn’t stop with our customers—we want you to love where you work. When our team is happy, everybody’s happy.

Benefits:

At Tommy Gun's we invite skilled barbers to join our respected team. With over 100 global locations, our brand presence ensures a consistent flow of clientele, boasting an average wait time of just 50 minutes. As the backbone of our organization, Barbers enjoy benefits after just 6 months for full-time team members, RRSP contributions, and vacation pay.

• Tiered performance-based pay
• Retail & Service Commissions
• Tips Paid out Daily in Cash
• Daily Cash Tips - because you deserve instant recognition!
• Guaranteed Clientele - your chair is always in demand!
• Health and Dental Benefits - we've got your back!
• Matching RRSP Contributions - plan for your future success!
• Flexible Hours & Work Schedule - your life, your terms!
• Ongoing Training with National & Brand Educators - stay at the cutting edge!
• Generous Retail Discount - treat yourself!
• Global Opportunities - Canada, USA, Australia, and NZ await your talent!
• Access to industry leaders – we know people!
• Positive and Professional Work Environment - because your workplace should feel like home!

Required Qualificatins and Skills Core Skills

• Demonstrates a high level across all haircut styles, fades and on trend styling as well as all shave services
• An extensive knowledge in upselling techniques/retail offering
• Ability to develop close working relationships with the National Education Team and Barbers
• Understanding of all industry trends
• Confident in one on one training
• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
• Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
• Bring familiarity with visual merchandising and product inventory (an asset!)
• Bonus points for experience in a salon, barbershop, or spa
• Let your outgoing and fun personality shine through!

As a Barber Manager at Tommy Gun’s, your responsibilities include:

• Welcome customers and Identifying Preferences based on thorough consultations
• Providing Expert Recommendations Based on Face Shapes and Tastes
• Demonstrating High-Quality Technical Skills, including clipper cuts with fades, natural necklines, texturizing, and customization to client needs and hair type
• Building Lasting Relationships with Loyal Customers
• Maintaining Grooming Stations and Sterilizing Tools
• Maximizing Retail Opportunities through effective Chair Education
• Delivering the Tommy Gun’s Guest experience
• Maximizing Barber Performance

Who We Are:

At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.

Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy.

Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself.

Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s.