Barback

Gateway Casinos & Entertainment; Rama; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Barback to join their vibrant Food and Beverage team. This role is perfect for those who thrive in a dynamic environment and have a passion for customer service. As a Barback, you will support the Beverage Team by ensuring the bar is well-stocked and clean, while also delivering exceptional service to guests. If you enjoy working in a fast-paced setting and have the physical stamina to handle various tasks, this opportunity is for you. Join a company that values its employees and offers a fun, engaging atmosphere with opportunities for growth.

Qualifications

• Must be able to lift heavy items frequently and stand for long periods.
• Excellent verbal communication skills in English required.

Responsibilities

• Clean bar areas and glassware, supply ice and garnishes.
• Stock the bar and maintain adequate supplies.
• Provide superior customer service and assist beverage team.

Skills

Customer Service

Attention to Detail

Physical Stamina

Communication Skills

Teamwork

Education

Smart Serve Certification

English Proficiency

French Language Skills

Job description

Job Type: Part-Time

Wages: Start Rate: $17.20; 520 Hour Rate: $18.64; 1 Year Rate: $20.71

Job Title/Classification: Barback

Department: Food and Beverage

Employment Type: Part-Time

Shift Assignment: Swing, Wed/Thu OFF

# of Vacancies: 1

Posting Date: April 2, 2025

IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.

Who We Are

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!

The Position

In the role of Barback, a candidate with attention to detail, physical stamina, a passion for customer service and who thrives in a teamwork based environment would excel in this Barback position. They would also assist the Beverage Team towards the common goal of providing the highest level of customer satisfaction - time after time!

Key Responsibilities

• Clean glassware, utensils and all bar areas;
• Supply ice and prepares garnishes;
• Pick up stock from dry goods and beverage storage rooms and deliver to the appropriate bar;
• Stock the bar and maintain adequate supplies;
• Mop floors and remove garbage;
• Directly or indirectly provide for superior customer service and promote excellent employee relations;
• Assist beverage team to support the highest level of customer satisfaction;
• Comply with Liquor License Act and all related departmental and Casino Rama policies and procedures;
• Maintain a professional appearance adhering to company and department grooming policy;
• Perform other duties as assigned.

What You’ll Require

• Ability to enter information to create computerized requisitions plus complete standard forms and reports;
• Must be able to carry out essential duties that require frequent lifting of boxes, cases, kegs, bottles, garbage, ice and other related items from 2 – 60 lbs.;
• Ability to frequently push/pull carts, garbage bins/bags (10-35 lbs.); frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift and balance;
• Ability to walk and stand for prolonged periods (regular work shift 8 hours);
• Must have or be able to acquire Smart Serve certification;
• Must provide a clean criminal history certificate on a bi-annual basis;
• Excellent verbal English communication skills; Ability to read and write in English;
• French language skills (verbal and written) are an asset;
• General knowledge of beer, wine and liquor.
• All employees at Casino Rama are expected to:
• Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act;
• Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols;
• Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages!

Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements.

Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

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