bar manager

Artemis Whiskey Bar; Victoria; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated and organized individual to oversee daily operations at a vibrant whiskey bar. This role involves monitoring staff performance, ensuring compliance with liquor legislation, and providing exceptional customer service. The ideal candidate will thrive in a fast-paced environment, demonstrate strong interpersonal skills, and have a passion for creating memorable experiences for guests. Join this dynamic team and contribute to an engaging atmosphere while developing your career in the hospitality industry.

Qualifications

• Strong interpersonal skills and client focus are essential for this role.
• Must possess a Serving It Right Certificate for liquor service.

Responsibilities

• Monitor staff performance and conduct performance reviews.
• Plan and organize daily operations while ensuring compliance with regulations.
• Provide excellent customer service and address complaints.

Skills

Client focus

Efficient interpersonal skills

Ability to multitask

Organized

Judgement

Flexibility

Reliability

Initiative

Education

Serving It Right Certificate

Tools

Accounting software

Electronic cash register

MS Excel

MS Office

MS Outlook

MS PowerPoint

MS Windows

MS Word

Point of sale system

Spreadsheet

Job description

Responsibilities

• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Certificates, Licences, Memberships, and Courses

• Serving It Right Certificate

Computer and Technology Knowledge

• Accounting software
• Electronic cash register
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Security and Safety

• Basic security clearance
• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Initiative
• Judgement

Additional Questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?