Banquets Coordinator

21c Museum Hotels; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prestigious hotel in Ottawa seeks a Banquets Coordinator to manage event logistics and ensure excellent service. The role involves coordinating with various departments, handling administrative duties, and maintaining high standards in hospitality. Join a company that values culture, diversity, and employee growth.

Benefits

Food & Beverage discount of 50%

Employee benefit card for discounted rates

Learning programs

Comprehensive extended health benefits

Qualifications

• Experience in Food and Beverage and Banquet Services, preferably in Hospitality.
• Strong administrative experience is an asset.
• Fluency in both official languages is an asset.

Responsibilities

• Prepare and distribute materials for department operations.
• Act as a liaison between F&B departments.
• Ensure prompt and courteous service to guests.

Skills

Communication

Teamwork

Multitasking

Tools

Word

Excel

Outlook

Micros

PowerPoint

Job description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Banquets Coordinator.

What Is In It For You

• Wonderful company culture - our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like our Sustainability Program
• Comprehensive extended health benefits package

Job Description

Responsibilities:

Reporting to the Banquets Managers, responsibilities and essential job functions include but are not limited to the following:

• Prepare and distribute material and correspondence relating to the successful operation of the department
• Act as a liaison between other F&B departments, communicating information about HR needs, Catering and Sales requests, and last-minute information
• Work closely with Director of Banquets and Assistant Banquet Managers
• Share mail distribution
• Ensure prompt and courteous service is extended to both internal and external guests
• Briefing with Director of Banquets or Assistant Banquet Manager daily
• Responsible for administrative duties such as preparing catering meeting materials, reviewing emails, updating information, and managing mail and filing
• Prepare schedules, complete billing, and manage event summaries and reports
• Verify reports, log deliveries, document BEO changes, and communicate with staff and agencies about schedule changes
• Attend departmental meetings, enter work orders, handle purchasing, and answer radio calls
• Order supplies, photocopy BEOs and setup sheets, track lost and found items, and deliver messages and faxes
• Coordinate interviews, maintain cleanliness, and assist with event coverage as needed
• Perform other duties and projects as assigned

Qualifications:

• Food and Beverage and Banquet Services experience, preferably in Hospitality
• Administrative experience is a strong asset
• Fluency in both official languages is an asset
• Excellent communication skills, computer skills (Word, Excel, Outlook, Micros, PowerPoint)
• Ability to work independently, maintain a positive attitude, multitask, prioritize, and perform under pressure
• Attention to detail, professionalism, teamwork, and initiative

Additional Information

• Physical requirements include standing, walking, occasional kneeling, pushing, pulling, lifting, and stairs

Fairmont Château Laurier provides employment accommodations during recruitment upon request.

Our commitment to Diversity & Inclusion:

We aim to attract, recruit, and promote diverse talent.

Why work for Accor?

Join us to grow and learn, find purpose in your work, and explore limitless possibilities at Accor. Discover more at https://careers.accor.com/.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS