Banquets Captain

Fairmont Hotels & Resorts; Whistler; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Banquets Captain to join their team. This full-time role promises an exciting opportunity to oversee daily food and beverage operations, ensuring guests receive exceptional service. With a focus on leadership and team motivation, you will play a crucial role in maintaining the high standards of this renowned resort. Enjoy competitive pay rates, opportunities for advancement, and a range of perks including subsidized accommodation and leisure benefits. If you thrive in a fast-paced environment and have a passion for guest service, this position is perfect for you.

Benefits

Subsidized staff accommodation

Complimentary meal per shift

Employee Travel Program discounts

Leisure benefits including Golf/Ski passes

Qualifications

• Previous supervisory experience is an asset.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Ensure smooth operation of the Banquets department.
• Assist guests with menu items, providing informative service.
• Motivate and support team members.

Skills

Leadership

Motivation

Decision-Making

Problem-Solving

Guest Service

Education

BC Serving It Right Certificate

Job description

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Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in winter, and an on-site championship golf course in summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, featuring 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Banquets Captain

Our Banquets Captains serve as ambassadors for the exceptional service and cuisine that are hallmarks of our food and beverage experience. Your warm, personal attention and knowledge while overseeing daily food and beverage operations ensure guests feel valued and special.

This is a full-time, permanent position starting in June 2025.

Starting Pay Rate: $19.75 per hour. Pay increases after 6 months and annually, reaching $26.20 after three years.

Job Duties

• Ensure smooth operation of the Banquets department
• Assist guests with menu items, providing informative and helpful service
• Maintain full knowledge of beverage lists, promotions, menu items, and preparation methods
• Motivate and support team members
• Support the Banquets management team as needed

Qualifications

• Previous supervisory experience (asset)
• Focus on guest needs, remaining calm and courteous
• Ability to work well under pressure in a fast-paced environment
• Leadership, motivation, decision-making, and problem-solving skills
• BC Serving It Right Certificate required prior to employment

Job Perks & Benefits

• Subsidized staff accommodation
• Complimentary meal per shift in staff cafeteria
• Access to Employee Travel Program with discounts worldwide
• Leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: Must be legally eligible to work in Canada; the hotel cannot assist with work authorization.

APPLY TODAY: Visit www.Whister-Jobs.ca to learn more about opportunities at Fairmont Chateau Whistler.

We support accommodations for applicants requiring assistance during the application or interview process. Contact: [e-mail]

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Management

Industry

• Hospitality