Banquet Supervisor

Pomeroy Lodging; Calgary; On-site; CAD 22,730 - 32,373; Full time

Benefits offered by this job

Annual wage and performance review

5 personal days after 90 days employment

Food and beverage discounts

Growth and development opportunities

Onsite employee gym

One meal per day in cafeteria

Discounted activities

Shuttle access to Calgary and Canmore

Health and wellness benefits

Vacation accrual starting on first day

Discounted room rates at Marriott

Discounted access to Nordic Spa

Discounted ski pass and golf rates

Kananaskis Parks Pass

Job summary

Pomeroy Lodging in Kanänaskis is seeking a Banquet Supervisor to manage banquet events and lead staff. The ideal candidate will possess a minimum of three years in food and beverage roles with leadership experience, alongside excellent communication and problem-solving skills. Responsibilities include coordinating events, supervising staff, and ensuring exceptional guest satisfaction. This position offers numerous perks including annual performance reviews, food discounts, and health benefits.

Qualifications

• Minimum three years of food and beverage experience with demonstrated leadership skills.
• Previous banquet experience is considered an asset.
• Valid Class 5 driver’s license.

Responsibilities

• Collaborate with clients to plan and organize banquet events.
• Train and supervise banquet staff.
• Ensure highest quality service and exceptional guest satisfaction.

Skills

Food and beverage experience

Leadership skills

Communication skills

Interpersonal skills

Multitasking

Problem-solving skills

Understanding of hospitality standards

Customer service excellence

Education

ProServe certification

Business or hospitality degree (preferred)

Tools

AV equipment

Job description

Banquet Supervisor

Rate of Pay

$20.00 per hour + gratuities

Location

Kanänaskis, AB. Subsidized staff housing is available.

The Role

We are looking for an enthusiastic team player with a strong 4‑star service and leadership experience to join our restaurant service teams. Our top candidate will have a strong drive to succeed, exceptional motivational and organizational skills, and thrive under pressure, allowing them to manage multiple priorities and projects while ensuring that our guests' needs are met.

Job Duties

• Collaborate with clients to plan and organize banquet events, including corporate meetings, conferences, weddings and other events.
• Coordinate event logistics, including set-up and tear-down, decorations, audiovisual equipment and seating arrangements.
• Train and supervise banquet staff, including servers, bartenders and event set‑up crew.
• Directly supervise staff during events, ensuring the highest quality service and exceptional guest satisfaction.
• Anticipate guests' needs and provide exceptional service to enhance their experience.
• Communicate effectively with other departments to ensure seamless coordination of events.
• Step in and perform hands‑on service duties during peak periods.

Employment Experience and Educational Requirements

• Minimum three years of food and beverage experience with demonstrated leadership skills.
• Previous banquet experience is considered an asset.
• Excellent communication and interpersonal skills to interact with clients, guests and team members effectively.
• Ability to multitask, prioritize tasks and coordinate events simultaneously.
• Quick decision‑making and problem‑solving skills to handle unexpected issues during events.
• Deep understanding of hospitality industry standards and trends.
• Valid ProServe certification.
• Experience working in a variety of restaurant settings.
• Valid Class 5 driver’s license.
• Completion of a business or hospitality degree is preferred.

Physical Demands

• Ability to stand and walk for prolonged periods (up to 8+ hours), especially during event set‑up, execution and tear‑down.
• Ability to lift, carry, push and pull items such as banquet tables, chairs, chafing dishes and event equipment—typically up to 40–50 lbs.
• Ability to bend, reach, kneel and perform repetitive motions while arranging table settings, linens and equipment.
• Long or irregular hours, including early mornings, late nights, weekends and holidays, depending on event schedules.

Amazing Perks

• Annual wage and performance review.
• Personal days: 5 per year after 90 days of continued full-time employment.
• Food and beverage discounts at all six dining outlets.
• Growth and development opportunities, both personal and professional.
• Onsite newly‑renovated staff accommodations which include an employee gym.
• One meal per day in the employee cafeteria (taxable benefit).
• Discounts on activities offered through our Activities Committee (e.g., skydiving, yoga, rafting).
• Shuttle access to Calgary and Canmore.
• Health and wellness benefits (some restrictions may apply).
• Vacation accrued starting on the first day of work at a rate of 4% of earnings.
• Marriott Destinations membership providing discounted room rates and food and beverage discounts at any Marriott hotel.
• Discounted access to the Nordic Spa.
• Discounted ski pass and golf rates.
• Kananaskis Parks Pass.

Season Availability

Subject to cut‑off dates.

Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Apply now or visit us to learn more information at www.livetheadventure.ab.ca