Banquet Server

DoubleTree par Hilton Pointe-Claire Montréal Aéroport Ouest; Pointe-Claire; On-site; CAD 21,000 - 30,000; Part time

Job summary

Doubletree by Hilton Pointe-Claire Montreal Airport West is seeking an Occasional Banquet Server to provide prompt, courteous food and beverage service during banquet and Catering events. You will work in a fast-paced environment and support setup, service, and breakdown of function spaces while upholding brand standards.

The role involves assisting with setup and breakdown, handling guest inquiries, and ensuring guest satisfaction during all banquet functions.

Qualifications

• Basic reading and writing abilities required.
• Food service experience with knowledge of banquet operations.
• Able to handle physical tasks and lift items up to 50 pounds.
• Ability to respond professionally to guest inquiries and requests.

Responsibilities

• Serve menu items promptly and courteously per banquet event order.
• Perform pre- and post-shift side work; setup and condiments.
• Clear tables and remove trays to kitchen for cleaning.
• Respond to guest inquiries and special requests professionally.
• Clear banquet space after events and return items to storage.
• Store reusable goods properly.
• Assist with setup and breakdown of function space and plating of meals.
• Follow Company and Brand Standards.

Skills

Communication skills

Food service experience

Banquet operations knowledge

Guest service

Physical stamina

Job description

We are looking for a hardworking, reliable, and team-oriented Occasional Banquet Server to join our team at Doubletree by Hilton Pointe-Claire Montreal Airport West.

If you enjoy working in a fast-paced environment, have a positive attitude, and are passionate about providing excellent guest service, we would love to hear from you!

Join our team and be part of creating memorable guest experiences!

Job Overview

Provide prompt and courteous food and beverage service to guests during banquet/catering functions ensuring guests satisfaction.

Duties and Responsibilities

• Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
• Perform pre- and post-shift side work; set-up, condiments, etc.
• Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
• Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
• Clears room at the end of banquet of all props and centerpieces and properly returns to storage
• Properly store all reusable goods.
• Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

Basic reading and writing. Food service experience with general knowledge of banquet operations.

This job requires ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (tables, chairs, trays, etc.)
• Remain stationary for extended periods of time
• Moving about the function areas.

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Mathematical skills, including basic math are used frequently.

May be required to work nights, weekends, and/or holidays