Banquet Server

Four Points by Sheraton Kelowna Airport; Electoral Area A; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a vibrant team at an established hospitality venue, where your dedication and passion for service will shine as a Banquet Server. In this role, you will create memorable experiences for guests by setting up events, providing exceptional service, and ensuring a welcoming atmosphere. This position offers a unique opportunity to grow within the hospitality industry while working in a supportive environment that values teamwork and recognition. If you thrive in a fast-paced setting and are eager to make a difference, this is the perfect chance to be part of a dynamic team that celebrates success together.

Benefits

Extended Health and Dental Benefits

Employee and Family Assistance Program

Worldwide accommodation and dining discounts

Employee discounts on accommodations and dining

Focus on staff recognition and team building

Room for growth and development

Qualifications

• Previous restaurant experience is an asset.
• Must be available to work varied shifts, including weekends and holidays.

Responsibilities

• Set up and take down events according to Banquet Event Orders.
• Ensure guest satisfaction throughout the meal service.

Skills

Attention to detail

Strong communication skills

Organizational skills

Ability to work under pressure

Education

Valid Serving it Right Certificate

Job description

If you are looking for a team that brings out the best in each other, a team that has fun and is proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for Banquet Servers.

We are also on a bus route, with a stop just outside of the hotel. Our complimentary shuttle also picks up our employees from the bus loop at UBCO!

What will you be doing?

• Set up and take down events according to Banquet Event Orders
• Greet and welcome client representatives and guests, responding to requests in a timely, friendly, and efficient manner
• Maintain high standards of safety and cleanliness
• Consistently offer professional, friendly, and warm hospitality to all guests
• Foster and practice teamwork and cooperation with all other positions existing in the hotel
• Ensure guest satisfaction throughout the meal service
• Answer questions about food, beverages, wine, and other restaurant functions and services when necessary
• Monitor food quality and presentation standards
• Other duties as assigned or required

What are we looking for?

• Previous restaurant experience is an asset
• Valid Serving it Right Certificate (or willing to obtain upon hire)
• High attention to detail with the ability to remain calm under pressure while working in a fast-paced environment
• Excellent organizational skills with the ability to take direction and prioritize
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Must be available to work varied shifts; weekends, holidays, days, and evenings
• Open availability

Perks

• Extended Health and Dental Benefits
• Employee and Family Assistance Program
• World-wide accommodation and dining discounts with Marriott brands
• Employee discounts on accommodations, dining, Marina, and Health & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
• An excellent work environment, with a focus on staff recognition and team building
• Room for growth and development.

Don't miss this exciting opportunity to join our Four Points family!