Banquet Manager

Bingemans; Kitchener; On-site; CAD 45,000 - 65,000; Full time

Job summary

Bingemans, a leading hospitality provider in the Waterloo Region, is seeking a Banquet Manager to oversee events and ensure exceptional service. The role involves managing staff, coordinating functions, and maintaining high operational standards. Candidates should possess strong leadership skills, relevant certifications, and a commitment to customer satisfaction. This position offers the chance to work in a vibrant environment with diverse event experiences in one of Southwestern Ontario's largest catering services.

Qualifications

• Minimum two years Supervisory experience in Food Service/Hospitality.
• Food Handlers and Smart Serve Certifications required.
• First aid and CPR trained (or willing to obtain) required.

Responsibilities

• Organize and supervise staff, function setups, service and bar.
• Schedule and train staff for events.
• Control inventories and submit weekly orders.

Skills

Customer service

Time management

Leadership

Problem resolving

Communication

Education

Post Secondary education in Hospitality

Job description

Bingemans is one of the Waterloo Region's largest and most dynamic meeting and conference facilities. In addition, Bingemans is one of Southwestern Ontario's largest catering companies for both on and off-site events, with over 70 years of successful event experience. We are Waterloo Region's leader in hospitality providing the very best in family entertainment. With amenities ranging from the Big Splash Water Park, FunWorx Indoor Playland and the Bingemans Camping Resort, we are the ticket for exceptional fun! In the fall, we turn into Canada’s most terrifying haunted attraction- Screampark. In October, the Oktoberfest Kool Haus is home to thousands of guests to celebrate KW Oktoberfest (North America's largest Bavarian festival).

Bingemans is in the business of providing Grand Experiences!

Banquet Manager will be responsible to meet and exceed guest and company expectations, ensure quality of product and service is provided at all times in a safe and efficient manner. Ensure that all fiscal responsibilities are met.

What will you be doing?

• Organize and supervise staff, function setups, service and bar.
• Communicate with function convener regarding contracts and any changes.
• Ensures that captain reports and consumption reports are completed.
• Schedule and train staff.
• Supervise bar service and other ongoing events.
• Coordinate with the other Banquet Managers in delegating tasks, maintaining quality of service and operating standards.
• Oversee clean up and ensures that all work areas are left tidy after the function ends.
• Control inventories, equipment, beverages and alcohol.
• Submit weekly inventory orders.
• Enforce alcohol and smoking regulations.
  
  

What We're Looking For?

• Minimum two years Supervisory experience in the Food Service/Hospitality Industry, specifically Banquet or Restaurant Management.
• Post Secondary education in the Hospitality field preferred.
• Ability to train staff in food and beverage service.
• Efficient and effective handling of guest complaints and concerns.
• Lead by example how to treat customers, maintain a safe work environment, and follow the company’s policies and procedures regarding your department.
• Good time management skills, able to work in a constantly fast-paced environment and demonstrated work flexibility.
• Excellent customer service, tact and diplomacy skills when dealing with customers and peers.
• Ensure that company health and safety guidelines as set out in the Bingemans Policy and Procedure manual are being met Comply with relevant health and safety laws as they apply under the Occupational Health & Safety Act, the Regulations and the WHMIS Regulations.
• Able to work with a large and diverse group of people.
• Must be available to work evenings, weekends and holidays.
• On feet for extended periods during shift.
• Works on-site and at off-site locations.
• Food Handlers Certification is required.
• Smart Serve Certification is required.
• Ontario Drivers License Class G and Clean Drivers Abstract are required.
• First aid and CPR trained (or willing to obtain).
  
  

Bingemans welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.