banquet headwaiter / headwaitress

Coop Boréal; Greater Sudbury; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Food and Beverage Server. The role includes serving guests, managing customer complaints, and a strong focus on customer service. Applicants should have appropriate training and a minimum of 2 years experience in a fast-paced environment.

Benefits

Parking available

Qualifications

• Must be of legal age to mix and serve alcoholic beverages.
• 2 years to less than 3 years of experience in the field.
• Experience in a fast-paced environment required.

Responsibilities

• Serve food and beverages and describe menu items to customers.
• Address customers' complaints or concerns effectively.
• Balance cash and record sales accurately.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Initiative

Organized

Reliability

Team player

Education

Smart Serve

Food and Beverage Server Training

Food Safety Certificate

Job description

• School or educational institution / establishment

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Describe menu items including daily specials for customers
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Serve food and beverages
• Provide customer service

Supervision

• 3-4 people

Certificates, licences, memberships, and courses

• Smart Serve
• Food and Beverage Server Training
• Food Safety Certificate

Transportation / travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Overtime required
• Physically demanding
• Standing for extended periods
• Work under pressure
• Up to 9 kg (20 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Organized
• Reliability
• Team player
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Experience

• 2 years to less than 3 years

Other benefits

• Parking available