Banquet Head Houseperson

Fairmont Hotels & Resorts; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join Fairmont Jasper Park Lodge as a Banquet Head Houseperson, where you'll create unforgettable events by setting up and supporting various functions. Engage with guests to ensure their needs are exceeded, while working in a breathtaking environment. This role offers development opportunities within a renowned hospitality brand.

Benefits

Subsidized staff accommodation assistance

Complimentary meal per shift

Employee travel program discounts

Access to exclusive colleague room rates

Comprehensive wellness platform

Discounts on resort facilities

Access to staff activities and events

Opportunity to develop talent

Qualifications

• Previous food & beverage leadership experience preferred.
• Experience as a banquet or convention houseperson is an asset.

Responsibilities

• Ensure post conference tear down and preparation for following groups.
• Communicate with group conveners to cater to their needs.
• Assist in coaching the Banquet Houseperson team.

Skills

Leadership

Teamwork

Customer Service

Education

Proserve Certification

Job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

As a Banquet Head Houseperson with The Fairmont Jasper Park Lodge, you will create a special event that our Guests will remember. Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience.

Starting Rate of Pay: $18.59 per hour

What you will be doing:

• Ensure post conference tear down and preparation for following groups, reporting room deficiencies to supervisor
• Support department; assisting food & beverage outlets in such ways as setting buffets; staging events & theme décor
• Build, set, serve and tear down of coffee breaks
• Review banquet event orders to ensure the proper set-ups are in place
• Communicate, anticipate & cater to the every need of group conveners and members for the duration of their stay; ensuring they are comfortable and all expectations are exceeded
• Assist with coaching and training the Banquet Houseperson team
• Support in house audio visual suppliers (PSAV) where required
• Liaise with the Conference Services/Catering Department to ensure events are executed successfully
• Liaise with onsite meeting planner to ensure clients’ needs are being meet
• Other duties as assigned

Qualifications

Your qualifications and skills include:

• Previous food & beverage leadership experience preferred
• Previous banquet or convention houseperson experience an asset
• Food & Beverage training and experience an asset
• Proserve Certification required

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler(subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park LodgeGolf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodgeand over 5,000 properties with Accor

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]