Banquet Captain Server

Fairmont Hotels & Resorts; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A luxury resort in the Canadian Rockies is seeking a Captain Server to deliver exceptional service and train staff. The ideal candidate will have at least 1 year of serving experience, leadership skills, and knowledge of beverages. Responsibilities include preparing drinks, improving outlet performance, and training new staff. Join us in an unparalleled setting for an exciting career opportunity.

Benefits

Subsidized staff accommodation assistance

Complimentary meal per shift

Employee travel program

Access to exclusive room rates

Comprehensive wellness platform

Discounts on resort amenities

Colleague Lifestyle Program

Opportunities for career growth

Qualifications

• Minimum 1 year serving experience required, including 6 months of a la carte service.
• Must have previous leadership experience.
• Excellent knowledge of beverages is required.

Responsibilities

• Train and develop new and existing staff.
• Assist management in improving outlet performance.
• Prepare and serve cocktails and beverages.
• Set up and tear down function spaces.

Skills

Serving experience

Leadership experience

Knowledge of wine, cocktails, and beer

Customer service skills

Education

Pro Serve certification

Valid Alberta driver's license

Tools

Micros POS

Job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

Captain Server

As a Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience.

Starting Rate of Pay: $18.77/hr CAD

Your Job Duties Include

1. Take an active role with the training and development of new and existing staff
2. Assist management team to develop action plans to improve outlet performance
3. Have full knowledge of all menu items, garnishes, contents and preparation methods
4. Have full knowledge of beverage lists and promotions
5. Responsible for preparing and serving cocktails and other beverages on a daily basis
6. Assist and lead the function team in setting up and tearing down function spaces
7. Bus and re-set tables
8. Perform opening, cleaning and closing duties
9. Other duties as assigned

Qualifications

Your experience and skills include:

1. Minimum 1 years serving experience required (must include at least 6 months a la carte service)
2. Previous leadership experience required
3. Valid Alberta driver’s license required
4. Excellent knowledge of wine, cocktails and beer required
5. Pro Serve certification required
6. Banquets experience preferred
7. Micros POS experience an asset

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits

• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]