Banking Technology - Salesforce Business Analyst - Senior Consultant

Ernst & Young Advisory Services Sdn Bhd; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading firm as a Business Analyst in the Banking Technology team, contributing to financial institutions' digital transformation. You will collaborate on business requirements and support data-driven decision-making while enjoying a competitive compensation package and a focus on diversity and inclusion.

Benefits

Comprehensive medical and dental coverage

Defined contribution pension plan

Vacation policy with paid personal days

Support and coaching from colleagues

Opportunities for skill development

Qualifications

• 3+ years in business analysis in financial services.
• Experience with Salesforce development is a plus.
• Bilingual in French and English required.

Responsibilities

• Collaborate with stakeholders to gather and analyze business requirements.
• Create reports and dashboards to support decision-making.
• Evaluate business processes and identify improvement areas.

Skills

Analytical skills

Problem-solving

Stakeholder management

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Information Systems

Tools

Excel

SQL

Power BI

Tableau

Salesforce

Job description

Press Tab to Move to Skip to Content Link

Other locations: Primary Location Only

Requisition ID: 1615221

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

Join our dynamic Banking Technology team, where we help financial institutions transform through data-driven insights and digital innovation. As a Business Analyst, you will play a key role in delivering actionable intelligence to support strategic decision-making and operational efficiency across banking platforms.

Your key responsibilities

• Collaborate with stakeholders to gather, document, and analyze business requirements.
• Evaluate business processes and identify areas for improvement.
• Develop functional specifications and business cases.
• Support project planning, testing, and implementation phases.
• Create reports, dashboards, and visualizations to support decision-making.
• Facilitate meetings and presentations to share findings and recommendations.
• Ensure solutions align with business goals and compliance standards.

To qualify for the role you must have

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• 3+ years of experience in business analysis or a related role specifically in the financial services industry.
• 2 + years of experience in Consulting
• Strong analytical and problem-solving skills.
• Proficiency in tools such as Excel, SQL, Power BI/Tableau, and project management software.
• Salesforce development and deployment in the financial industry.
• Experience with development or business analysis for the following Salesforce clouds:
  
  • Non-profit Cloud – Designed for non-profit organizations.
  • Sales Cloud – Sales management and business process automation.
  • Service Cloud – Customer support and post-sales interaction management.
  • Experience Cloud – Creation of portals and communities for customers and partners.
  • Financial Services Cloud – Deliver tailored CRM solutions that enhance client engagement, streamline compliance and support digital transformation initiatives.
• Excellent communication and stakeholder management skills.
• Experience with Agile or Scrum methodologies is a plus.
• Agile and collaborative approach to problem-solving in a fast-paced environment.

Ideally, you’ll also have

• Familiarity with data modeling and process mapping tools.
• Experience working with banking technologies.
• This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting ourneuroinclusionand accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.