Banking Associate, Private Banking 1859

National Bank of Canada; Edmonton; Hybrid; CAD 100,000 - 115,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Telemedicine service

Job summary

A prominent financial institution in Edmonton is seeking an entry-level Banking Associate dedicated to exceptional customer service. This role includes supporting the Private Banker with various administrative tasks, ensuring customer satisfaction, and identifying sales opportunities. Candidates should possess a three-year college diploma and relevant experience in banking or finance. The position offers a hybrid work environment along with a comprehensive benefits package to promote well-being.

Qualifications

• Three years of relevant experience in banking or finance.
• Strong understanding of investment and financing products.

Responsibilities

• Support the Private Banker with administrative tasks.
• Ensure customer satisfaction and loyalty.
• Optimize customer interventions for potential sales.

Skills

Knowledge of banking products

Customer service skills

Time management

Organizational skills

Education

Three-year college diploma or equivalent

Job description

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Private Banking 1859 provides a boutique, red carpet experience to ultra-high net worth clients with personal banking and business needs as well as wealth management, estate and tax planning.

Private Banking 1859 is part of National Bank of Canada – an award-winning employer, headquartered in Montreal with over 21,000 employees.

We are looking for a professional candidate dedicated to the highest standards of customer service to join our team.

This position reports to the Manager of Client Services, Private Banking 1859.

Your Job:

• Support the Private Banker by providing various administrative as well as customer service tasks assigned by the manager.
• Ensure customer satisfaction and loyalty by developing a personalized relationship that meets the needs of each client.
• Optimize customer interventions and identify sales opportunities.
• Open commercial and personal accounts and perform various transactions on behalf of clients.
• Contribute to the efficiency of administrative and financial activities by rigorously monitoring client files.
• Actively participate in bringing operational efficiency and necessary improvement to processes.
• Identify all risks inherent to the Wealth Management sector's activities.
• Provide clients with products or services that can meet their needs.
• Perform preliminary analysis, compilation, verification, and indexation of the financial information and tax structures required to process customer financing requests, in accordance with standards established by the credit center.
• Ensure adherence to deadlines (loans, investments, interest income).
• Establish and maintain effective communication with the various stakeholders involved in the files.
• Work closely with affluent and influential clientele while displaying a high degree of poise and professionalism.
• Work independently in a dynamic work environment through strong administration, organizational, planning, and time management skills.

Your Team:

To effectively serve this distinctive clientele in a high-potential market, you are part of a passionate, committed, and dedicated team. You work closely with members of the sector and report to the Manager of Client Services, Private Banking 1859. We aim to offer you maximum flexibility in your work to support your quality of life. This includes hybrid work arrangements (both in-office and remote), flexible scheduling to balance professional and personal life, and flexible time off during moments that matter.

Requirements:

• A completed three-year college diploma or equivalent academic background related to the field of activity, along with three years of relevant experience.
• Knowledge of banking, investment, and financing products.

Your Benefits:

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Accessibility:

If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Additional required languages:

English

Seniority level:

• Entry level

Employment type:

• Full-time

Job function:

• Finance and Sales

Industries:

• Banking

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