Banking Advisor - Don Mills, Scarborough & Ajax

RBC; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading bank is seeking Banking Advisors in East Toronto. The role focuses on client interactions, enhancing banking experiences, and driving satisfaction. Ideal candidates will have a passion for client service and problem-solving skills. Join a supportive team with opportunities for career growth and competitive benefits.

Benefits

Competitive compensation

Bonuses

Flexible benefits

Opportunities for career advancement

World-class training

Qualifications

• Must have mutual funds accreditation or willingness to obtain.
• Passion for client service and success in a target-driven sales environment.

Responsibilities

• Engage proactively with clients to identify banking needs.
• Educate clients on digital banking tools to enhance experience.
• Resolve and prevent banking issues proactively.

Skills

Client Centricity

Communication

Problem-solving

Digital Literacy

Education

Mutual Funds accreditation

Job description

Job Summary

Job Description

Banking Advisor - East Toronto Area

** We have multiple branch locations across the Greater Toronto Area, and are hiring multiple candidates for this position. You must be fully available to work during RBC's retail branch hours, including extended hours Monday through Saturday until 8:00 PM and Sundays as applicable. Apply today! **

What is the opportunity?

This role requires client-focused sales expertise and problem-solving skills to maximize each client interaction. You will assist clients with their banking, credit, and investment needs, adding value in key moments and collaborating with RBC partners to help clients achieve their goals. Your efforts will create meaningful client experiences, driving satisfaction and loyalty.

What will you do?

• Engage proactively with clients in-branch and in the community to identify banking needs and opportunities
• Educate clients and demonstrate digital banking tools to enhance their experience and drive sales
• Respond to client-initiated inquiries, assisting with various financial transactions
• Listen actively to understand clients' individual needs
• Resolve and prevent banking issues proactively
• Maintain relationships with partners to maximize business opportunities and referrals

What do you need to succeed?

Must-have

• Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course) or willingness to obtain during training
• Passion for client service and success in a target-driven sales environment
• Problem-solving and relationship-building skills
• Flexibility, eagerness to learn, strong ethics, and motivation for success
• Digital literacy across devices (smartphones, tablets, laptops)
• Availability to work all open business hours

Nice-to-have

• Experience in building client relationships within financial or service industries

What’s in it for you?

We foster growth, collaboration, and community impact. Benefits include:

• Competitive compensation, bonuses, and flexible benefits
• Opportunities for career advancement
• World-class training, coaching, and development
• Supportive, high-performing team with top-tier tools and resources
• Potential for career growth with RBC

Job Skills

Advice-Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

Address: ROYAL BANK PLAZA, 200 BAY ST, TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular – Trainee

Pay Type: Salaried

Posted Date: 2025-05-15

Application Deadline: 2025-05-30

Note: Applications will be accepted until 11:59 PM the day before the deadline above.

Inclusion and Equal Opportunity Employment

At RBC, we value diversity and inclusivity, believing they are essential to our growth and success. We are committed to creating a respectful and supportive workplace that fosters collaboration, innovation, and professional development, enabling us to serve our clients and communities effectively.

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