Banking Advisor

0000050007 Royal Bank of Canada; Saint-Thomas-d'Aquin; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a client-focused professional to enhance banking experiences. This role emphasizes proactive engagement, problem-solving, and building relationships with clients. You will leverage digital tools to deliver exceptional service, educate clients, and drive sales. Join a dynamic team dedicated to client satisfaction and community impact, where your contributions will help shape memorable experiences. If you are passionate about client service and eager to grow in a supportive environment, this opportunity is for you!

Benefits

Flexible work environment

Career development opportunities

Casual dress code

Networking events

Work-life balance initiatives

Qualifications

• Must possess Mutual Funds accreditation or willingness to obtain it.
• Strong problem-solving and people skills are essential.

Responsibilities

• Engage with clients, uncovering banking needs and providing advice.
• Proactively resolve client banking problems and maintain relationships.

Skills

Client Centricity

Communication

Problem-solving

Digital Literacy

Critical Thinking

Data Analysis

Curiosity

Education

Mutual Funds accreditation

Investment Funds in Canada or Canadian Securities Course

Job description

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

1. Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities.
2. Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
3. Respond to client-initiated contact, assisting them with a full range of financial transactions.
4. Actively listen and engage clients in conversation to further understand their individual needs.
5. Proactively take ownership of resolving and preventing client banking problems.
6. Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.

What do you need to succeed?

Must-have

1. Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course).
2. Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.
3. Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
4. Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
5. Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
6. This role requires fluency in both French and English in order to serve RBC's French and English-speaking customers in this market.

Nice-to-have

1. Track record in building rapport and maintaining client relationships within the financial or service industry.

What are the advantages for you?

1. We strive to meet the challenge of being our best mind, a progressive mindset to continue to grow and work together to provide trusted advice to help our clients thrive and thrive in communities.
2. Network and develop lasting relationships with students from diverse backgrounds across Canada.
3. Participate in fun events and gamification challenges to help you build your career toolkit while enjoying a work-life balance.
4. Leaders who support your development with coaching and learning opportunities.
5. Work in a dynamic, collaborative, progressive and high-performance team.
6. Ability to make a difference and lasting impact.
7. Enjoy a comfortable work environment with the ability to dress casually.

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy.

Additional Job Details

Address: 1100 RUE DU LUX, UNIT 210 : BROSSARD

City: BROSSARD

Country: Canada

Work hours / week: 37.5

Employment Type: Full time

Platform: Personal and Commercial Banking

Job Type: Regular

Posted Date: 2024-04-18

Application Deadline:

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