BAND 4 - Director Provincial Deaf and Hard of Hearing Services

PDHHS; Burnaby; On-site; CAD 105,000 - 141,000; Full time

Job summary

Join a leading program dedicated to supporting Deaf, hard of hearing, and Deafblind children and their families as a Director. This role involves supervising operations, enhancing service delivery, and ensuring compliance with government standards. The ideal candidate will have a strong background in human services, excellent ASL proficiency, and significant management experience.

Qualifications

• Minimum 4 years of supervisory/management experience.
• Proficiency in ASL (ASLPI Level 4 or higher).
• Experience in writing executive correspondence.

Responsibilities

• Supervise and allocate resources for service delivery.
• Enhance service quality and monitor program standards.
• Manage operations to support Deaf and hard of hearing children.

Skills

Crisis Management

Marketing

Public Relations

Fundraising

Media Relations

Strategic Planning

Social Media Management

Team Management

Public Speaking

Writing Skills

Education

Bachelor's Degree or higher in a Human Services field

Job description

The Provincial Deaf and Hard of Hearing Services (PDHHS) is an established program that provides services for Deaf hard of hearing and Deafblind children across the province. Through Provincial Outreach Local Services and contracted services PDHHS supports children youth and families with early years language acquisition system navigation connection to community resources ASL instruction ASL Interpretation Services and offers sitebased programs for students travelling to attend the Provincial School for theDeaf in Burnaby BC. The staffing complement of the program consists of Child Care Counselors Social Program Officers an administrative team and a Team Leader with additional auxiliary and regular staff supporting operations as needed. PDHHS is unique within the BC Public Service as most of the staff are Deaf and members of the Deaf community and / or bilingual and have a personal and professional commitment to the inclusion wellbeing and cultural safety of Deaf hard of hearing and Deafblind children and youth.

The Role

In this role you will be responsible for the supervision and allocation of resources including both human and financial as well as contract and operations management. You will focus on enhancing service delivery quality monitoring Government Ministry and program practice standards and policies and ensuring the smooth running of services designed to support Deaf hard of hearing and Deafblind children and their families. The impact of your work will be profound leading the enhancement and advancement of direct and contracted services for Deaf hard of hearing Deafblind children youth and their families.

In this role you must have a high level of proficiency in American Sign Language (ASLPI Level 4 for effective communication with staff children youth and families community partners and the Deaf community for whom ASL is their first language. This includes an ability to understand and express direction information and complex ideas.

In this role you must be proficient in written English including the ability to read write and understand English texts environment and understand internal communications policies and procedures.

Qualifications :

Education and Experience Requirements

• Bachelors Degree or higher in a Human Services field (Human Services fields includes Social Work Child and Youth Care Clinical Psychology Counselling Psychology Nursing or a related / comparable degree).

NOTE : If your degree was obtained outside of Canada you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must request a comprehensive report and the MCFD supplemental report to be considered for this competition.

• A minimum of 4 years experience in a supervisory / management position including responsibilityfor Human Resource management Labour Relations and Budget.
• A minimum of 4 years experience in program and service delivery planning and evaluation.
• Must have an ASLPI (American Sign Language Proficiency Level 4 or higher.
• A minimum of 6 months experience in writing executive correspondence (briefing notes interpretation of contract language policies etc)
• A minimum of 1 year of experience in a role working directly with children youth and families.

Preference may be given to applicants with one or more of the following :

• Experience in BC Public Service Agency Operations (service contracts finance etc)
• Delivering and leading Deaf hard of hearing and Deafblind services to children youth and families.
• Applicants who selfidentify as Indigenous with the required combination of education and experience.
• Applicants with 1 year or more experience in writing executive correspondence (briefing notes interpretation of contact language policies etc)
• Experience operating 24 / 7 bedbased services for children and youth.
• Experience working within a Union environment.

For questions regarding this position please contact

About this Position :

There is one 1 permanent position available.

This position is based in the Burnaby office.

Employees of the BC Public Service must be located in BC at the time of employment.

This position is excluded from union membership.

Working for the BC Public Service :

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Serviceis available to Canadian Indigenous (First Nations status or nonstatus Mtis or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply :

Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge skills abilities competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter : YES A cover letter is required as part of your application. The content and / or format of your cover letter may be evaluated as part of the assessment process.

Resume : YES A resume is required as part of your application however itmay notbe used for initial shortlisting purposes.

Questionnaire : YES You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles start and end dates (month and year) of your employment and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process including helpful tips and videos about the application process visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11 : 00 pm Pacific

Time on the closing date of the competition. If you are experiencing technical difficulty applying visit the Technical Assistance page of MyHR.

Required Experience :

Director

Key Skills

Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 105900 - 140800

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Director Provincial • Burnaby, British Columbia, Canada