Bakery Decorator (High River)

Calgary Co-op; High River; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail co-operative in High River seeks a Bakery Decorator to provide excellent customer service while ensuring efficient bakery operations. Responsibilities include supervising staff, decorating baked goods, and maintaining quality standards. Candidates should have Grade 12 education, bakery training, and customer service skills. Competitive wages and benefits offered.

Benefits

Competitive wages

Extended health benefits

Paid vacations

Employee discount

Recognition programs

Social events

Employee & family assistance plan

Training programs

Qualifications

• Grade 12 or an acceptable combination of education and experience.
• Bakery and decorating training and experience.
• Must pass in-house Bakery Decorator testing.

Responsibilities

• Provide customer service and maintain positive relations.
• Perform all aspects of bakery decorating functions.
• Handle receiving duties, including reviewing and verifying invoices.
• Manage inventory and organize receiving duties.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Bakery decorating

Supervisory skills

Education

Grade 12 or equivalent

Job description

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments.

The Bakery Decorator is responsible for ensuring customer service through maintaining a safe and efficient operation while adhering to all Company policies, procedures, and standards. The role includes providing direction and supervision to Bakery Utility Clerks in the absence of the Bakery Supervisor. The Bakery Decorator reports directly to the Bakery Supervisor / Bakery Manager. Main responsibilities include:

• Providing customer service and maintaining positive customer relations by handling questions, comments, requests, and complaints effectively. Working proficiently and friendly in a diverse team environment.
• Performing all aspects of bakery decorating functions, including stocking, displays, and facing in an organized manner. Ensuring display presentation and stock levels are maintained.
• Handling merchandise to ensure quality, minimize damages and markdowns, providing substitutions, and maintaining price integrity including price changes.
• Performing general cleanup duties such as cleaning spills and display fixtures to keep the department neat and organized. Keeping the sales floor and back stock area clean and disposing of garbage properly.
• Following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure health and safety of staff and customers.
• Ensuring proper care, use, and maintenance of equipment and tools, and reporting repair needs to the Bakery or Duty Manager.
• Managing all aspects of ordering merchandise and supplies.
• Handling receiving duties, including reviewing and verifying invoices, returns, transfers, claims, and proper storage of products.
• Organizing and conducting inventory.
• Providing direction and supervision in the bakery in the absence of the Supervisor or Manager, ensuring daily functions are carried out efficiently and health and safety rules are followed. Giving verbal feedback on employee performance and conduct. Conducting technical training and day-to-day instruction.
• Applying effective customer service techniques.
• Replacing shifts and authorizing appropriate documents.
• Finishing, inspecting, preparing, and decorating baked goods. Cutting and slicing products as required.
• Assisting in developing new products, creating designs, and handling special orders.

Required Skills and Abilities:

• Grade 12 or an acceptable combination of education and experience.
• Bakery and decorating training and experience.
• Must pass in-house Bakery Decorator testing.

Preferred Skills and Abilities:

• Supervisory experience.
• Wilton Decorating course or equivalent experience.

Benefits & Perks:

Calgary Co-op offers opportunities for growth, responsibility, and challenge. Benefits include competitive wages, extended health benefits, paid vacations, a 5% employee discount, recognition programs, social events, an employee & family assistance plan, and training programs.

About Calgary Co-op:

Serving the community since 1956, Calgary Co-op is one of North America’s largest retail co-operatives, owned by over 456,000 members. It operates various retail outlets across Calgary and surrounding areas, focusing on local sourcing, quality, and community support. Recognized for its sustainability and employee support, it continues to expand its offerings.

We thank all applicants; only those considered for an interview will be contacted.

Minimum / Essential Qualifications:

• Grade 12 or an acceptable combination of education and experience.
• Bakery and decorating training and experience.
• Must pass in-house Bakery Decorator testing.

Desirable Qualifications:

• Supervisory experience.
• Wilton Decorating course or equivalent experience.
• Completion of Foodwise #14 and Occupational Health & Safety courses as required.