Baker - Full Time

Tim Hortons; Area E (Beaverdell/West Boundary); On-site; CAD 60,000 - 99,000; Part time

Job summary

McKesson is seeking a Part-Time Nurse Case Manager to support the Patient Support Program across Alberta and British Columbia. You will educate patients, coordinate care with physicians and clinics, and assist with enrollment and reimbursement processes.

The role is remote-based with travel to clinics as needed, requiring about 2.5 days per week and operating hours within EST daytime windows. This position emphasizes patient-centered care and program quality.

Qualifications

• Active and unrestricted nursing license in Alberta and/or British Columbia.
• Diploma, degree, or equivalent combination of education and experience.
• Strong verbal and written communication skills.
• Proficiency using Microsoft Office and electronic documentation systems.
• Willingness to travel to clinics throughout Alberta and British Columbia.

Responsibilities

• Serve as a primary point of contact for patients enrolled in the Patient Support Program.
• Provide education regarding therapies, treatment expectations, medication administration, and adherence strategies.
• Support patient enrollment and onboarding activities.
• Coordinate care and communicate with physicians, clinic staff, and other healthcare professionals.
• Assist patients in navigating access to treatment and reimbursement processes.
• Conduct patient assessments and follow-up activities.
• Monitor patient progress and provide ongoing support throughout the treatment journey.
• Maintain accurate and timely documentation within program systems.
• Identify and elevate clinical or operational concerns.
• Contribute to quality improvement initiatives and program success measures.
• Build and maintain relationships with healthcare providers and clinic partners.

Skills

Nursing license

Communication skills

Proficiency with Microsoft Office

Education

Nursing diploma or degree

P1 Professional Career Framework

Tools

Electronic documentation systems

Job description

About the Role

We are seeking a compassionate and patient-focused Part-Time Nurse Case Manager to support patients, healthcare providers, and clinic partners through a specialized Patient Support Program (PSP).

As a key member of the care team, you will help patients navigate their treatment journey by providing education, care coordination, and ongoing support. You will collaborate with physicians, clinics, pharmacies, and internal stakeholders to facilitate timely access to treatment and help deliver an exceptional patient experience.

This is a part-time position requiring approximately 2.5 days per week. Scheduled hours must fall within the program's operating hours of Monday through Friday, 8:00 a.m. to 8:00 p.m. EST.

What You'll Do

• Serve as a primary point of contact for patients enrolled in the Patient Support Program.


• Provide education regarding prescribed therapies, treatment expectations, medication administration, and adherence strategies.


• Support patient enrollment and onboarding activities.


• Coordinate care and communicate with physicians, clinic staff, specialty pharmacies, and other healthcare professionals.


• Assist patients in navigating access to treatment and reimbursement processes.


• Conduct patient assessments and follow-up activities as required by the program.


• Monitor patient progress and provide ongoing support throughout the treatment journey.


• Maintain accurate and timely documentation within program systems.


• Identify and elevate clinical or operational concerns as appropriate.


• Contribute to quality improvement initiatives and program success measures.


• Build and maintain positive working relationships with healthcare providers and clinic partners.

Basic Requirements

• Active and unrestricted nursing license in Alberta and/or British Columbia (RN, RPN/LPN, or equivalent nursing designation).


• Diploma, degree, or equivalent combination of education and experience consistent with the P1 Professional Career Framework.


• Strong verbal and written communication skills.


• Proficiency using Microsoft Office and electronic documentation systems.


• Ability to work approximately 2.5 days per week within program operating hours of 8:00 a.m. to 8:00 p.m. EST, Monday through Friday.


• Ability to travel to clinics and healthcare sites throughout Alberta and British Columbia as required.


• Excellent organizational skills and attention to detail.

Preferred Skills & Experience

• Experience working within a Patient Support Program (PSP).


• Experience supporting patients receiving specialty medications or biologic therapies.


• Knowledge of reimbursement, patient access, or specialty pharmacy processes.


• Experience providing patient education and clinical support.


• Experience collaborating with physicians, specialty clinics, and multidisciplinary healthcare teams.


• Familiarity with chronic disease management and treatment adherence programs.


• Additional active nursing licenses in Canadian provinces.

Travel, Work Environment & Physical Requirements

• Primarily remote/home-based role with travel as required.


• Travel to clinics, healthcare facilities, and stakeholder meetings throughout Alberta and British Columbia.


• Valid driver's license and access to reliable transportation may be required based on territory coverage.


• Must be able to work independently in a remote environment while effectively managing competing priorities.


• Occasional lifting and transportation of educational or program materials may be required.

Our Base Pay Range for this position

$59,500 - $99,100

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.