Backup Head Cashier (Full-Time)

Giant Tiger Stores; Saint-Georges; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Profit sharing

Health benefits and paid time off

Career growth

Store discount

Job summary

Giant Tiger in Saint-Georges, QC is seeking a Backup Head Cashier (Full-Time) to support store operations and coach cashiers. You will ensure a high level of customer service and help maintain accurate merchandising and checkout processes.

The role requires strong communication, retail experience, and the ability to open/close shifts, with opportunities for growth within the team. Competitive compensation and benefits are offered.

Qualifications

• Effective communication and customer service skills.
• Supervisory experience is an asset.
• Attention to detail in a fast-paced retail environment.
• Minimum of 1 year experience in a retail environment.

Responsibilities

• Ensure a high level of customer service.
• Train cashiers on POS and checkout procedures.
• Complete ordering and replenishment of checkout merchandise (including tobacco and lottery).
• Open and close the store on a rotating basis.
• Ensure compliance of all checkout policies on a daily basis.
• Ensure health and safety policies and guidelines are followed.
• Keep checkout area clean and organized.
• Follow loss prevention best practices.
• Comply with tobacco and lottery selling policies.
• Resolve customer complaints quickly and professionally.

Skills

Effective communication

Excellent customer service

Supervisory experience

Attention to detail

Retail experience

Job description

Who We Are

At Giant Tiger, our mission is simple: help Canadians save more every day. We're a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price.

We're looking for friendly, motivated people who enjoy helping people and being part of a team - this posting represents a current opportunity at Giant Tiger.

Job Title

Backup Head Cashier (Full-Time)

About This Role

What You'll Be Doing

• Responsible of ensuring a high level of customer service;
• Training all cashiers on point of sale, customer service and checkouts procedures;
• Completing ordering and replenishment of checkout merchandise (including tobacco and lottery);
• Responsible for opening and closing the store on a rotating basis;
• Ensuring compliance of all checkout policies on a daily basis;
• Ensuring health and safety policies and guidelines are followed;
• Ensuring the checkout work area is kept clean and organized;
• Ensuring Loss prevention best practices are followed;
• Ensuring compliance of all policies when selling Tobacco and Lottery;
• Opening and closing the store on a rotating basis;
• Resolving customer complaints quickly and professionally.

What You'll Bring

• Effective communication, interpersonal and organizational skills;
• Excellent customer service skills;
• Supervisory experience an asset;
• Attention to detail;
• Minimum of 1 year experience in a retail environment.

When You'll Work

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position

• Stand and/or walk.
• Bend, twist, and squat.
• Lift and/or move up to 18 kg (40 lbs.).
• Perform tasks involving firm grasping.
• Perform repetitive tasks requiring a range of hand motions.
• Reach above shoulder height and below waist level.
• Operate equipment, including using a ladder.

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well-being benefits for our permanent team members.

What Giant Tiger Offers

• Competitive Compensation : Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.
• Profit Sharing : We provide an annual bonus opportunity equal to a percentage of your salary, based on store performance.
• Health Benefits and Paid Time Off : Access to our flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work) and annual paid time off, including personal and vacation days.
• Career Growth: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career. If you're looking for a place to grow and take on new challenges, you've found it.
• Store Discount : Enjoy savings at your Giant Tiger store with 20% off children's, men's, and ladies' apparel and footwear, and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.

Location

11400 1e avenue, St-Georges de Beauce, Quebec, G5Y 5S4

Job Requisition

JR134287

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact [e-mail] .

Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.