Back of House Ecommerce Associate

DeVry University; Calgary; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking an Auction Coordinator to represent their leading online real estate marketplace. In this role, you will conduct live auctions, engage with bidders, and provide guidance to help the community thrive. This position offers a unique working environment with flexible hours, allowing you to work outside the traditional office setting. You'll gain valuable experience while participating in regular training opportunities for professional growth. If you have a passion for customer service and enjoy dynamic environments, this role is perfect for you.

Benefits

401k Match

Employee Recognition Program

Professional Development Opportunities

Travel Pay Policy

Qualifications

• Enjoys working in customer service and interacting with people.
• Has a high school diploma or equivalent as a minimum level of education.
• Is comfortable using technology and has working knowledge of Microsoft Office.

Responsibilities

• Conducting and co-hosting live auctions while interacting with bidders.
• Maintaining professionalism with customers and event staff.
• Collecting customer information using proprietary software.

Skills

Customer Service

Communication Skills

Technology Proficiency

Adaptability

Teamwork

Problem Solving

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Proprietary Software

Job description

Island County, WA, USA ● Skagit County, WA, USA ● Snohomish County, WA, USA ● Whatcom County, WA, USA Req #1065

Auction.com is the nation’s leading online real estate marketplace focused exclusively on the sale of residential bank-owned and foreclosure properties via online auctions and live trustee sale events. By offering access to exclusive properties and technology designed to seamlessly connect buyers and sellers, Auction.com empowers residential real estate investors and financial institutions to achieve optimal, mutually beneficial results – to go beyond the bid.

Position Summary:

Be the face of Auction.com, the nation’s leading online real estate marketplace, and represent the company by conducting, co-hosting, and otherwise participating in live auctions, traditionally held on the courthouse steps. While you’re there, expect to interact with bidders while performing the necessary tasks to successfully complete an auction and multitasking to ensure all required processes have been met. You will also help your local community thrive by educating customers on how to participate in auctions and helping to turn houses into homes.

The Territory:

Auctions are conducted in Whatcom, Skagit, Island, Snohomish counties, WA so travel time may fluctuate based on location. You may occasionally be required to travel beyond primary territory in which case a rental car may be provided, based on projected mileage. This can vary based on scheduling opportunities and your skill set.

Salary: $22.00 per hour

After an initial training period, specific compensation for the role may vary depending on several factors, including but not limited to a candidate’s qualifications, skills, competencies, experience, and location. Auction.com offers a competitive compensation package in addition to base salary or wage, including a 401k match, and discretionary spot bonuses. Learn more at https://www.auction.com/lp/careers/.

The Schedule:

Auctions are every Friday, onsite at county courthouses starting @ 7:30 AM.

As an Auction Coordinator I, your Area/State manager will assign weekly auctions/events, depending on scheduling needs, so you’ll need to have a flexible and adaptable schedule. Additionally, there may be required training sessions, administrative tasks, and available resources to provide opportunities to improve skills while earning additional compensation. On average, you will work between 4 – 10 hours per week; however, hours fluctuate and are not guaranteed.

Responsibilities/Duties:

1. Maintaining the highest level of professionalism with customers and on-site event location staff such as deputies, government employees, attorney’s, etc.
2. Maintaining equipment and materials.
3. Being a subject matter expert on customer resources.
4. Professional communication and networking.
5. Collecting customer information using our proprietary software.
6. Participating in and contributing to scheduled training and team calls.
7. Completing all tasks with high quality, efficiency, and attention to detail.

The Ideal Candidate:

1. Enjoys working in customer service and specifically enjoys interacting with and helping people.
2. Is patient, clear and concise when speaking with a customer.
3. Is open to feedback and coaching.
4. Has a high school diploma or equivalent as a minimum level of education.
5. Has the ability to lift up to 50 pounds when needed.
6. Has the ability to stand for long hours and outside in all weather conditions.
7. Has working knowledge of and is comfortable using technology.
8. Knowledgeable with Microsoft Office.
9. Has excellent listening, verbal and written communication skills.
10. Has great adaptability and quickly grasps new concepts.
11. Achieves high performance while managing several assignments.
12. Thrives in dynamic environments and can think quickly on their feet.
13. Works well independently and as a team while continuously maintaining a team mindset.
14. Can regularly travel up to 3 hours to event locations in their personal vehicle.
15. Prior auction experience is appreciated but not required.

What’s In It For You:
Competitive pay, professional experience for your resume, a unique working environment (no office!), regular training opportunities for professional growth and development, employee recognition program, employee referral program, and eligibility to participate in the Auction.com 401k program. We also offer a competitive Travel Pay Policy to help compensate for personal vehicle usage, when applicable.

To all recruitment agencies: Auction.com does not accept agency resumes unless you are part of our preferred partner network. Please do not forward resumes to our jobs alias, Auction.com employees or any other company location. Auction.com is not responsible for any fees related to unsolicited resumes.

Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.

To review our California Personnel Privacy Statement and Notice at Collection, please click here.

*Specific compensation for the role may vary depending on several factors, including but not limited to a candidate’s qualifications, skills, competencies, experience, and location. Auction.com offers a competitive total compensation package in addition to base salary or wage, such as a 401k match, annual incentive program, healthcare coverage, and a broad range of other benefits for eligible roles. Learn more at https://www.auction.com/lp/careers/.