Back of House & E‑Commerce Coordinator

JD Sports; Calgary; Hybrid; CAD 42,000 - 55,000; Full time

Job summary

JD Sports Market Mall, AB seeks a Back of House Coordinator to support stockroom operations, inventory control and daily e-commerce order processing. This on-site role works with the retail team to ensure accurate stock handling and timely order fulfillment.

Ideal candidates have 2+ years in retail or stockrooms, familiarity with Shopify, strong communication, and meticulous attention to detail. Join a fast-growing team in a premium retail environment at Market Mall.

Qualifications

• Minimum 2 years of retail or stockroom experience.
• Experience with Shopify is a plus.
• Strong written and verbal communication skills.
• Good computer skills and problem solving.
• Attention to detail and task oriented.

Responsibilities

• Support Front of House in fulfilling in-store customer requests.
• Lead daily stockroom operations including labeling, placement, and cleanliness.
• Receive, manage, and merchandise inventory accurately and timely.
• Oversee end-to-end daily e-commerce order processing, picking, packing, and shipping.
• Communicate daily with customer service and stores via Slack and email.
• Work to reduce shrinkage by investigating discrepancies and resolving issues.
• Regularly use the inventory system.

Skills

Retail experience

Stockroom experience

Verbal communication

Written communication

Attention to detail

Problem solving

Computer skills

Tools

Shopify

Inventory system

Job description

JD Sports Market Mall, AB seeks a Back of House Coordinator to support stockroom operations, inventory control and daily e-commerce order processing. This on-site role works with the retail team to ensure accurate stock handling and timely order fulfillment.

Ideal candidates have 2+ years in retail or stockrooms, familiarity with Shopify, strong communication, and meticulous attention to detail. Join a fast-growing team in a premium retail environment at Market Mall.