Back of House Coordinator

JD Sports; Quebec; Hybrid; CAD 21,000 - 26,000; Part time

Job summary

JD Sports is seeking a part-time Back of House Coordinator for Galleries D'Anjou, QC. The role focuses on supporting operations, stockroom management, and order processing to ensure smooth retail and e-commerce fulfillment.

You will work closely with store teams, maintain inventory accuracy, and handle daily stock tasks while providing excellent communication and detail-oriented service in a fast-paced environment.

Qualifications

• 2+ years of retail or stockroom experience.
• Strong communication skills.
• Detail-oriented and task-focused.
• Experience with e-commerce stock management is a plus.

Responsibilities

• Support Front of House with in-store customer requests.
• Lead day-to-day stockroom operations with accurate labeling and neat arrangement.
• Manage inventory reception, handling and organization to support profitability.
• Handle end-to-end daily e-commerce orders (processing, picking, packing, shipping).
• Communicate daily with customer service and stores via Slack and email.
• Investigate inventory discrepancies to minimize shrinkage.
• Daily use of the inventory system.

Skills

Retail experience

Communication skills

Attention to detail

Stock management

Tools

Shopify

Job description

Job Description

Department: Retail Stores
Location: Galleries D'Anjou, QC
Workplace Type:On-site
Job Type:Part-time, Permanent

THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail team is looking for a part-time Back of House Coordinator at our Galleries D'Anjou location. Come join our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your operations skills, but also expand your knowledge and stock experience in the retail industry. As a Back of House Coordinator, you will play a vital role of ensuring the success of the JD Sports Team.

Key Duties/Responsibilities:

• Support Front of House associates in pulling in-store customer requests.
• Lead day-to-day operations of the stockroom and ensure accurate labelling, logical placement, neat arrangement, and cleanliness.
• Contribute to the profitability of the retail operation by accurately receiving, handling, and managing the inventory of merchandise in a timely and organized manner.
• Managing end-to-end daily e-commerce sales which consists of processing, picking, packing and shipping orders direct to customer.
• Communicate on a daily basis with customer service and stores via slack channels and email.
• Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal sales.
• Daily use of our inventory system.

Skills/Experience/Knowledge needed:

• 2+ years of retail or stockroom experience required.
• Experience with Shopify platform beneficial.
• Excellent verbal and written communication skills.
• Strong computer and problem-solving skills.
• Strong attention to detail and task oriented.