Back of House Coordinator

JD Sports / Livestock / Size?; Vaughan; On-site; CAD 30,000 - 50,000; Part time

Job summary

Join a dynamic and rapidly expanding sports-fashion retail company as a Back of House Coordinator. This role offers a unique opportunity to enhance your customer service skills while gaining valuable experience in the fashion industry. You'll be integral in managing stockroom operations, ensuring inventory accuracy, and supporting the retail team in delivering exceptional service. An established industry player is committed to fostering an inclusive environment and providing a premium retail experience. If you're passionate about fashion and eager to contribute to a vibrant team, this is the perfect opportunity for you!

Qualifications

• 2+ years of retail or stockroom experience required.
• Strong computer and problem-solving skills are essential.

Responsibilities

• Support Front of House associates with customer requests.
• Manage daily e-commerce sales and inventory organization.

Skills

Retail Experience

Communication Skills

Problem-Solving Skills

Attention to Detail

Tools

Shopify

Inventory System

Job description

JD Sports - Vaughan Mills, 1 Bass Pro Mills Dr, Vaughan, Ontario, Canada Req #102

Department: Retail Stores Location: Toronto Workplace Type: On-site Job Type: Part-time, Permanent

The Team:
JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:
Our Retail team is looking for a part-time Back of House Coordinator at our Vaughan Mills location. Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role in ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Support Front of House associates in pulling in-store customer requests.
• Lead day-to-day operations of the stockroom and ensure accurate labelling, logical placement, neat arrangement, and cleanliness.
• Contribute to the profitability of the retail operation by accurately receiving, handling, and managing the inventory of merchandise in a timely and organized manner.
• Manage end-to-end daily e-commerce sales which consist of processing, picking, packing, and shipping orders direct to customers.
• Communicate on a daily basis with customer service and stores via Slack channels and email.
• Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal sales.
• Daily use of our inventory system.

Skills/Experience/Knowledge needed:

• 2+ years of retail or stockroom experience required.
• Experience with Shopify platform beneficial.
• Excellent verbal and written communication skills.
• Strong computer and problem-solving skills.
• Strong attention to detail and task-oriented.