Back of House Coordinator

JD Sports; Nanaimo; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in sports-fashion retail is seeking a Back of House Coordinator for their new location. This role offers a unique opportunity to enhance your operational skills while being part of a dynamic team. You will oversee stockroom operations, manage inventory, and support both in-store and e-commerce functions. Join a company that values diversity and is committed to delivering the best retail experience through authentic brands. If you're passionate about retail and eager to grow in a fast-paced environment, this position is perfect for you.

Qualifications

• 2+ years of retail or stockroom experience required.
• Strong verbal and written communication skills are essential.

Responsibilities

• Support Front of House associates with customer requests.
• Manage daily e-commerce sales including processing and shipping orders.

Skills

Retail experience

Stockroom management

Communication skills

Problem-solving skills

Attention to detail

Experience with Shopify

Tools

Inventory system

Slack

Job description

6631 Island Hwy N, Nanaimo, BC V9T 4T7, Canada Req #859

Monday, April 21, 2025

Workplace Type: On-site

Job Type: Part-Time, Permanent

Opening: Fall 2025

Salary: $17.40/hour

Department: Retail Stores

Location: Woodgrove Centre, Nanaimo, BC

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.

The Role:

Our Retail team is looking for a Back of House Coordinator to join our upcoming Woodgrove Centre location! Come join our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your operations skills but also expand your knowledge and stock experience in the retail industry. As a Back of House Coordinator, you will play a vital role in ensuring the success of the JD Sports Team.

Key Duties/Responsibilities:

• Support Front of House associates in pulling in-store customer requests.
• Lead day-to-day operations of the stockroom and ensure accurate labelling, logical placement, neat arrangement, and cleanliness.
• Contribute to the profitability of the retail operation by accurately receiving, handling, and managing the inventory of merchandise in a timely and organized manner.
• Manage end-to-end daily e-commerce sales which consist of processing, picking, packing, and shipping orders direct to customers.
• Communicate on a daily basis with customer service and stores via Slack channels and email.
• Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal sales.
• Daily use of our inventory system.

Skills/Experience/Knowledge needed:

• 2+ years of retail or stockroom experience required.
• Experience with Shopify platform beneficial.
• Excellent verbal and written communication skills.
• Strong computer and problem-solving skills.
• Strong attention to detail and task-oriented.