Back of House Coordinator

JD Sports; City of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

JD Sports is looking for a Back of House Coordinator at Willowbrook Mall. This role involves managing stockroom operations, supporting retail associates, and handling e-commerce orders. Ideal candidates will have retail experience and strong organizational skills, contributing to a dynamic team environment.

Qualifications

• Minimum of 2 years retail or stockroom experience.
• Excellent verbal and written communication skills.
• Strong computer skills and attention to detail.

Responsibilities

• Manage daily operations of the stockroom.
• Oversee e-commerce order processing.
• Support Front of House associates.

Skills

Communication

Problem Solving

Organizational Skills

Attention to Detail

Tools

Shopify

Job description

Sunday, May 18, 2025

Location: Willowbrook Mall, BC

Workplace Type: On-site

Job Type: Full-time / Part-Time, Permanent

Salary: $17.40 per hour

Department: Retail Stores

The Team:

JD Sports is a sports-fashion retail company with a mission to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. Our retail stores are expanding across Canada, and we are committed to developing a diverse and inclusive work culture. JD Sports sets the global standard for retail experience by delivering authentic brands in a premium environment.

The Role:

We are seeking a Back of House Coordinator to join our team at Willowbrook Mall. This role offers an exciting opportunity to enhance your operations skills and gain experience in retail stock management. As a Back of House Coordinator, you will be essential to the success of the JD Sports team.

Key Duties/Responsibilities:

• Support Front of House associates with customer requests.
• Manage daily operations of the stockroom, ensuring accurate labeling, organized placement, and cleanliness.
• Handle inventory efficiently to contribute to store profitability.
• Oversee end-to-end e-commerce order processing, including picking, packing, and shipping.
• Communicate regularly with customer service and store teams via Slack and email.
• Reduce inventory discrepancies and shrinkage through research and problem-solving.
• Use inventory systems daily to track and manage stock.

Skills/Experience/Knowledge Needed:

• Minimum of 2 years retail or stockroom experience.
• Experience with Shopify platform is a plus.
• Excellent verbal and written communication skills.
• Strong computer, problem-solving, and organizational skills.
• Attention to detail and task-oriented mindset.