Back of House Coordinator

JD Sports / Livestock / Size?; British Columbia; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a dynamic retail team at a leading sports-fashion retailer! As a Back of House Coordinator, you will enhance your operational skills while ensuring the smooth running of stockroom operations. This role offers a fantastic opportunity to contribute to the success of a globally recognized brand, known for its commitment to quality and customer satisfaction. You will be pivotal in managing inventory, supporting front-of-house associates, and driving e-commerce sales. If you're passionate about retail and looking for a role that fosters growth and development, this is the perfect fit for you!

Qualifications

• 2+ years of retail or stockroom experience required.
• Strong computer and problem-solving skills are essential.

Responsibilities

• Manage day-to-day operations of the stockroom efficiently.
• Communicate with customer service and stores via Slack and email.

Skills

Retail experience

Communication skills

Problem-solving skills

Attention to detail

Tools

Shopify

Inventory system

Job description

Monday, February 17, 2025

Workplace Type: On-site

Job Type: Full-time / Part-Time, Permanent

Salary: $17.40 per hour

Department: Retail Stores

Location: Mayfair Shopping Centre, BC

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, the Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.

The Role:

Our Retail team is looking for Back of House Coordinators to join our Mayfair Shopping Centre location! Come join our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your operations skills but also expand your knowledge and stock experience in the retail industry. As a Back of House Coordinator, you will play a vital role in ensuring the success of the JD Sports Team.

Key Duties/Responsibilities:

1. Support Front of House associates in pulling in-store customer requests.
2. Lead day-to-day operations of the stockroom and ensure accurate labelling, logical placement, neat arrangement, and cleanliness.
3. Contribute to the profitability of the retail operation by accurately receiving, handling, and managing the inventory of merchandise in a timely and organized manner.
4. Manage end-to-end daily e-commerce sales, which consists of processing, picking, packing, and shipping orders direct to customers.
5. Communicate daily with customer service and stores via Slack channels and email.
6. Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal sales.
7. Daily use of our inventory system.

Skills/Experience/Knowledge needed:

1. 2+ years of retail or stockroom experience required.
2. Experience with Shopify platform beneficial.
3. Excellent verbal and written communication skills.
4. Strong computer and problem-solving skills.
5. Strong attention to detail and task-oriented.