BA

Insight Global; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

Insight Global in Toronto, Canada, seeks a Business Analyst to support a large-scale migration and transformation initiative. You will document current-state processes, define the future-state Target Operating Model (TOM), map data, assess gaps, and maintain governance artifacts across Agile and Waterfall workstreams.

Ideal candidates have Asset/Wealth Management BA experience, strong documentation skills, and hands-on Jira/Confluence usage.

Qualifications

• Experience in Asset Management or Wealth Management.
• Document current-state and target-state processes with gap assessments.
• Experience with process mapping, data mapping, traceability, RACIs, and requirements documentation.
• Hands-on experience with Jira and Confluence for project documentation.

Responsibilities

• Own organization and maintenance of project artifacts (process docs, minutes, decisions, risks, dependencies, action items, RACIs, matrices, governance).
• Coordinate stakeholder meetings and workshops; maintain documentation within Jira and Confluence.
• Ensure requirements and decisions remain traceable across Agile and Waterfall workstreams.
• Support change management, migration, and implementation activities.

Skills

Business analysis

Process mapping

Data mapping

Traceability

RACI governance

Requirements docs

Stakeholder facilitation

Jira/Confluence usage

Tools

Jira

Confluence

Job description

Job Description

The Business Analyst will support a large-scale migration and transformation initiative focused on documenting current-state processes and defining the future-state Target Operating Model (TOM). This person will work across multiple workstreams and with internal stakeholders and external vendors to document current and target-state workflows, conduct gap and impact assessments, perform data mapping and traceability, and identify dependencies across business processes. They will facilitate working sessions to validate processes, challenge existing ways of working, and help identify opportunities to improve or streamline the future-state model, including the practical use of AI where applicable.The BA will also own the organization and maintenance of key project artifacts, including process documentation, meeting minutes, decisions, risks, dependencies, action items, RACIs, process matrices, and governance materials. They will coordinate stakeholder meetings and workshops, maintain documentation within Jira and Confluence, and ensure requirements and decisions remain traceable across both Agile and Waterfall workstreams. This person will play an important role in keeping stakeholders aligned and ensuring documentation is accurate, structured, and ready to support change management, migration, and implementation activities.

Skills and Requirements

• Strong Business Analyst experience within Asset Management or Wealth Management
• Experience documenting current-state and target-state processes, including gap and impact assessments
• Strong experience with process mapping, data mapping, traceability, RACIs, and requirements documentation
• Hands-on experience with Jira and Confluence for maintaining project documentation and artifacts
• Experience coordinating and facilitating stakeholder meetings, workshops, and cross-functional working sessions
• Comfortable working across Agile and Waterfall environments and multiple interconnected workstreams
• Excellent communication skills with a technically inclined mindset and ability to work across business, technology, and vendor teams
• Previous experience within BMO, CIBC, TD, or another major financial institution
• Familiarity with BMO processes and operating environments
• Experience with AI-enabled tools or use cases, particularly for documentation or process improvement
• Background in IT Operations or ITIL, including change, incident, or problem management
• Experience supporting migration, transformation, or Target Operating Model initiatives
• Strong proficiency with Microsoft tools and presentation/governance documentation

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].