Azure AVD Specialist

Procom; Edmonton; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading IT consultancy is seeking an Azure AVD Specialist for a 6-month contract role in Edmonton, Alberta. This hybrid position involves building, deploying, and supporting Azure Virtual Desktops, ensuring seamless cloud infrastructure operations. Ideal candidates will have strong experience in IT support, especially with Windows systems, and relevant Microsoft certifications. This role offers the flexibility of remote work within Canada as well as onsite collaboration.

Qualifications

• 2–4 years of experience in IT support, systems administration, or cloud infrastructure roles.
• Proficiency in configuring host pools, session hosts, and application groups.
• Familiarity with ITIL practices and ticketing systems.

Responsibilities

• Build and deploy Azure AVDs as requested through ServiceNow.
• Provide Tier 1 and Tier 2 support for AVD users experiencing issues.
• Develop and maintain Ansible playbooks for automation tasks.
• Diagnose and resolve problems related to virtual machines.
• Ensure scalability and resilience in automation solutions.

Skills

Windows Operating Systems

IT support experience

Ansible

Azure Virtual Desktop

Troubleshooting

Communication

Education

Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)

Microsoft Certified: Azure Administrator Associate (AZ-104)

Tools

ServiceNow

Azure CLI

Job description

Azure AVD Specialist :

Procom is searching for an Azure AVD Specialist for a 6-month contract role. This position is a hybrid position with 3 days onsite at our client’s Edmonton office (preferred)

Azure AVD Specialist - Job Description :

This project involves building, deploying, and supporting Azure Virtual Desktops (AVD) within client IT operations. The specialist will play a crucial role in ensuring the seamless operation and automation of cloud infrastructure services.

Azure AVD Specialist - Responsibilities :

• Build and deploy Azure AVDs as requested through ServiceNow
• Provide Tier 1 and Tier 2 support for AVD users experiencing connectivity, performance, or access issues
• Develop and maintain Ansible playbooks and roles for various automation tasks
• Design, implement, and manage automation workflows to streamline operational processes
• Diagnose and resolve problems related to virtual machines, session hosts, user profiles, and remote app delivery
• Ensure scalability, efficiency, and resilience in automation solutions
• Assist in configuring host pools, session hosts, and application groups
• Maintain and update AVD images, ensuring compliance with security patches and software updates
• Manage user access and permissions via Microsoft Entra ID (formerly Azure AD)

Azure AVD Specialist - Mandatory Skills :

2–4 years of experience in IT support, systems administration, or cloud infrastructure roles

Strong experience and knowledge with Windows Operating Systems

Microsoft Certified : Azure Virtual Desktop Specialty (AZ-140)

Microsoft Certified : Azure Administrator Associate (AZ-104)

Proficiency in configuring host pools, session hosts, application groups

Experience with provisioning, maintaining, and troubleshooting Windows 10 / 11 multi-session VMs

Familiarity with ITIL practices and ticketing systems like ServiceNow

Azure AVD Specialist – Nice-to-Have Skills :

Understanding of virtual networks, VPNs, NSGs, and hybrid connectivity

Familiarity with Azure Monitor, Log Analytics, and diagnostic settings for performance tuning

Knowledge of RBAC, MFA, endpoint protection, and data loss prevention in cloud environments

Basic PowerShell or Azure CLI skills for automating routine tasks and deployments

Effective communication and collaboration skills

Azure AVD Specialist – Assignment Length :

This is a 6-month contract position with the possibility of an extension.

Azure AVD Specialist - Assignment Location :

Candidate can be located remotely in Canada or locally in Edmonton, Alberta, with a hybrid arrangement of 3 days onsite.