AWS Connect Engineer

Charter; Vancouver; Remote; CAD 90,000 - 120,000; Full time

Job summary

An award-winning Canadian IT Solutions Provider is seeking an experienced AWS Connect Engineer. The candidate must have over 6 years in cloud engineering with expertise in AWS Connect implementation. Strong skills in scripting and AWS services are needed. This role is remote, and candidates must reside in Canada. Join a team that is committed to enhancing digital transformation and business growth.

Qualifications

• 6+ years of experience in cloud engineering, focusing on AWS Connect.
• Previous experience supporting AWS Connect Contact Centre rollouts is a strong asset.
• Experience with AWS services including Amazon Lex and Lambda.
• Proficiency in scripting languages like Python and Node.js.
• Familiarity with CI/CD pipeline processes.
• Must be authorized to work in Canada.

Responsibilities

• Implement and deploy AWS Connect solutions tailored to business needs.
• Support AWS Connect Contact Centre rollouts.

Skills

6+ years of experience in cloud engineering

AWS Connect implementation

Customization of AWS features

Experience with Amazon Lex

Scripting languages (Python, Node.js, Ruby)

CI/CD pipelines

Excellent communication in English

Job description

Position Title: AWS Connect Engineer

Location: Vancouver, BC (Remote)

Overview:

Charter is currently seeking one (1) experienced AWS Connect Engineer to join our team starting August 2025. The ideal candidate will have 6+ years of experience in cloud engineering, with a strong focus on AWS Connect implementation and deployment, particularly in customizing features to meet business needs. Previous experience supporting AWS Connect Contact Centre rollouts is a strong asset. Location: Remote. Term: 6 months. Candidates must reside in Canada for the duration of the project.

Qualifications and Experience:

• 6+ years of experience in cloud engineering, with a strong focus on AWS Connect implementation and deployment, particularly in customizing features to meet business needs.
• Previous experience supporting AWS Connect Contact Centre rollouts is a strong asset.
• Experience in AWS services, i.e., Amazon Lex, Amazon Polly, Lambda, Amazon S3 and Amazon Kinesis.
• Experience in scripting languages, i.e., Python, Node.js, Ruby
• Experience working with CI/CD pipelines.
• Active industry certifications are an asset.
• Excellent communication (written and verbal) in English is required.
• Must be authorized to work in Canada.

Note: Must be legally eligible to work in Canada. Unfortunately, we are not able to sponsor candidates.

Our Company:

Charter is an award-winning Canadian IT Solutions and Managed Services Provider founded in 1997 in Victoria, BC, Canada. With offices nationwide, Charter offers innovative IT solutions, managed services, project delivery, and consulting. Our mission is to align people, processes, and technologies to enhance communication, boost performance, and modernize businesses. Using a business architecture methodology and human-centered design, we drive successful digital transformations, unlock new opportunities, and promote growth. We empower our clients to focus on core operations with our comprehensive support.

Let Charter drive your business outcomes Forward, Together.