AVP, Fraud Risk Management

TD Bank; Old Toronto; On-site; CAD 125,000 - 150,000; Full time

Job description

AVP, Fraud Risk Management

Location: Canada

Schedule: 37.5 hours

Sector: Risk Management

Salary Details: We are committed to offering fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open conversation with your recruiter about compensation, including the specifics of this position.

Job Description:

1. As an executive member of the Bank’s second line of defence for fraud risk management, this position has both the accountability and the authority to challenge the work of the first line of defence in support of the Bank’s standards, policies, and risk appetite statement measures.
2. Own, manage, and evolve the respective fraud risk framework, policy, and standards to set a consistent and appropriate bar across the Bank in how fraud risk is governed and managed.
3. Meet regulatory and customer expectations.
4. Maintain positive, transparent, and strong relationships with regulators.
5. Develop and execute the second line's fraud risk management strategic objectives.
6. Lead and execute the second line fraud risk management Road-to-Strong maturity roadmap to mature second line of defence capabilities.
7. Drive strategic fraud risk management programs to achieve advances in governance and risk management.
8. Effectively communicate an independent view of TD's fraud risk profile to senior management.
9. Oversee and monitor adherence to fraud risk policies.
10. Collaborate with stakeholders to find solutions; challenge the status quo.
11. Drive effective and efficient end-to-end control environment.
12. Balance 'risk enablement' and 'challenge'.
13. Be proactive in escalating issues.
14. Leverage the Issues Management Framework to identify issues proactively and escalate promptly.
15. Be transparent and give the full story – the positive and the negative.
16. Challenge solutions to remediations to ensure sustainability.
17. Understand and address root causes.
18. Deliver a 'better' colleague and customer experience and have an inclusive mindset that promotes diversity.
19. Promote purposeful colleague development including domain expertise.
20. Promote self-education and maintain external perspective.
21. Provide people management leadership by hiring the best talent, setting goals, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
22. Special Projects: Other duties as assigned.

Job Requirements:

1. Undergraduate degree.
2. Risk Professional with 15+ years of experience.
3. Fraud Risk domain experience.
4. Second line of defence experience (oversight and challenge).
5. Excellent written and verbal communication skills including a demonstrated ability to clearly provide written reports that accurately and clearly summarize issues and present solutions in an understandable and logical manner.
6. Proven ability to influence others, actions, and decisions without express authority.
7. Demonstrated ability to develop and maintain strong internal and external business relationships.
8. Aptitude for distilling and communicating complex regulatory requirements.
9. Strong experience in monitoring and assessing complex regulation, legislative history, and supervisory guidance.
10. Proven experience managing regulatory interactions.
11. Strong critical thinking skills and the ability to identify themes, emerging trends.
12. Proven people management experience.
13. Strong partner relationship management.
14. Effective conflict resolution experience.
15. Excellent time management.

About Us:

TD is a global leader in the financial institutions sector. It is the fifth largest bank in North America based on the number of branches. Every day, we provide legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues combine their skills, talent, and creativity to serve the Bank, its customers, and the economies it supports. We are guided by our vision of being a better bank and our purpose of enriching the lives of our customers, our communities, and our colleagues.

TD is deeply committed to being a leader in customer experience. That’s why we believe that every colleague, regardless of their line of business, is in contact with customers. As we evolve our business and strategy, we innovate to enhance customer experience and create capabilities to shape the future of banking services. Whether you have years of experience in banking or are just starting your career in financial services, we can help you reach your full potential. You can count on our training and mentoring programs and conversations about development and leadership to help you achieve your goals. Our growth as a company aligns with yours.

Our Total Rewards Program:
The total rewards program at TD reflects the investments we make to help our colleagues and their families achieve their mental, physical, and financial well-being goals. Total rewards at TD include base salary, variable compensation, and many other key programs such as health and wellness benefits, savings and retirement plans, paid time off, banking benefits and discounts, career development opportunities, and rewards and recognition programs.

Additional Information:
We are thrilled that you are considering a career at TD. Please know that we are committed to helping our colleagues succeed in their personal and professional lives. That’s why we offer them conversations about development, training programs, and a competitive benefits package.

Colleague Development:
Are you interested in a specific career path or looking to acquire certain skills? We are committed to putting you on the path to success. You will have regular conversations about career development, growth, and performance with your manager. A variety of mentoring programs and an online learning platform will also be available to help you open new doors. Whether you are passionate about helping customers and wish to broaden your experience or prefer to coach and inspire your colleagues, TD offers numerous career paths and is committed to helping you seize opportunities that align with your goals.

Training and Onboarding:
We want to ensure that you have the tools and resources you need to succeed in your new role. To this end, we will organize onboarding and training sessions.

Interview Process:
We will contact selected candidates to schedule an interview. We will do our best to communicate via email or phone with all candidates to inform them of our decision.

Accommodation Measures:
Accessibility is important to us. Please feel free to let us know of any accommodation measures (accessible meeting rooms, subtitles for virtual interviews, etc.) you may need to participate in the interview process without barriers.

We look forward to hearing from you!

Language Requirements:
N/A