AVP, Change Practice

Aviva Canada; Markham; Hybrid; CAD 160,000 - 185,000; Full time

Benefits offered by this job

Salary range CAD 160k–185k

Bonus eligibility

Retirement savings

Share plan

Health benefits

Wellness programs

Hybrid work model

Career development

Education support

Vacation days + buy-up

Job summary

Aviva Canada seeks an AVP, Change Practice to lead transformation capabilities, overseeing project management, business analysis, and change management communities. You will shape workforce planning, capability development, and supplier management, partnering with senior leaders to align with business priorities.

You will drive delivery excellence, develop scalable workforce programs, and manage external partnerships, while guiding budget stewardship and change initiatives across the enterprise.

Qualifications

• Experience leading large project management, business analysis, change management, or transformation practices.
• Strong understanding of workforce planning, resource management, and capability development.
• Experience building and leading high‑performing teams in complex, fast‑paced environments.
• Strong commercial and financial management skills, including budget oversight.
• Experience managing external partners and professional services engagements.
• Ability to balance strategic planning with day‑to‑day leadership.
• Strong stakeholder management and influencing skills with senior executives.
• Excellent communication and presentation skills.
• Proven ability to drive organizational change and continuous improvement.
• A collaborative leadership style focused on accountability and outcomes.

Responsibilities

• Lead the project management, business analysis, and change management communities across the Transformation function.
• Develop workforce strategies to ensure delivery teams have capacity and capabilities.
• Oversee resource planning, deployment, and utilisation across a diverse portfolio.
• Build and maintain a high‑performing, scalable workforce through recruitment and talent management.
• Establish career pathways and capability development programs.
• Manage relationships with consulting partners and external suppliers.
• Drive consistency in delivery standards, methodologies, and practices.
• Collaborate with Finance, HR, Procurement, Technology, and business leaders.
• Provide leadership and insights on workforce performance and decisions.
• Continuously improve workforce management and employee experience.

Skills

Leadership experience

Workforce planning

Resource management

Commercial acumen

Stakeholder influence

Budget management

External partner management

Change delivery

People leadership

Talent development

Tools

Contingent workforce management

Job description

Experience Aviva. Our values — Care, Commitment, Community, and Confidence — guide how we show up for each other and for our customers. Individually, they’re words. Together, they define who we are.

The Opportunity

Reporting to the VP, Enterprise Transformation, the AVP, Change Practice plays a critical leadership role in ensuring Aviva Canada has the change delivery capabilities required to successfully execute its transformation agenda. This role oversees the project management, business analysis, and change management communities, ensuring the organization has access to high‑performing talent to support delivery across a complex and evolving portfolio.

Acting as a trusted partner to senior leaders, the AVP is responsible for workforce planning, capability development, resource deployment, supplier management, and financial stewardship of the Change Practice. This role combines strategic workforce leadership with operational execution and requires strong people leadership, commercial acumen, and a passion for developing high‑performing teams.

What You’ll Do

• Lead the project management, business analysis, and change management communities across the Transformation function.
• Develop workforce strategies that ensure delivery teams have the capacity and capabilities required to support the enterprise change portfolio.
• Oversee resource planning, deployment, and utilisation across a diverse portfolio of transformation initiatives.
• Build and maintain a high‑performing, scalable workforce through effective recruitment, talent management, and succession planning.
• Establish career pathways, capability development programs, and communities of practice that strengthen change delivery capabilities.
• Manage relationships with consulting partners, contingent workforce providers, and other external delivery suppliers.
• Drive consistency in delivery standards, methodologies, tools, and professional practices across the Change Practice.
• Partner with Finance, HR, Procurement, Technology, and business leaders to align workforce strategies with organisational priorities.
• Provide leadership and insights on workforce performance, capability needs, and resource planning decisions.
• Continuously improve workforce management practices, operational effectiveness, and employee experience across the Change Practice.
• Continuously improve the ways we capture, interpret, and communicate change performance across the enterprise.

What You’ll Bring

• Experience leading large project management, business analysis, change management, or transformation practices.
• Strong understanding of workforce planning, resource management, and organisational capability development.
• Experience building and leading high‑performing teams in complex and fast‑paced environments.
• Strong commercial and financial management skills, including budget management and supplier oversight.
• Experience managing external partners, contingent workforce providers, and professional services engagements.
• Ability to balance strategic workforce planning with day‑to‑day operational leadership.
• Strong stakeholder management and influencing skills, including experience working with senior executives.
• Excellent communication and presentation skills.
• Proven ability to drive organisational change, capability development, and continuous improvement.
• A collaborative leadership style with a strong focus on accountability, talent development, and business outcomes.

What You’ll Get

• The salary band for this position ranges from $160,000 to $185,000. Individual salary is determined by factors such as job‑related knowledge, skills and experience, as well as internal equity.
• A compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Hybrid flexible work model.
• Outstanding career development opportunities.
• Support for your professional development education.
• A competitive vacation package with the option to purchase 5 extra days off per year.
• Employee‑driven programs focused on gender, LGBTQ+ origins, diversity, and inclusion.
• Corporate wellness programmes to support our employees’ physical and mental health.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.