Avionics Repair Operations Lead

Kontron Canada Inc.; Boisbriand; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Generous vacation

Insurance with telemedicine

RRSP program

Work-life balance

Sports facilities

Professional development

Career path

Innovation days

Modern facility

Job summary

Kontron Canada Inc. is seeking an Expertise and Repair Centre Coordinator to oversee avionics material returns and repairs, ensuring a compliant and efficient lifecycle.

You will coordinate with customers and internal teams to meet turnaround times and maintain excellent status visibility. The role requires strong organizational and communication skills, experience with ERP/MRP systems (SAP preferred), and a background in avionics or regulated environments.

Qualifications

• Strong organizational, coordination, and communication skills.
• Experience in planning, return and repair coordination, avionics operations, MRO, or similar regulated environments.
• Knowledge of material return processes and repair flows, traceability, quality documentation, and compliance requirements.

Responsibilities

• Repair lifecycle coordination: Coordinate all activities related to avionics material returns and repairs, including case opening, receiving, sorting, internal routing, follow-up, and closure.
• Operational follow-up and visibility: Ensure daily follow-up of repair cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders.
• Planning and prioritization: Plan and prioritize repair cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow.
• Communication and cross-functional coordination: Act as the primary point of contact for repair cases and ensure effective communication with internal teams, as well as with customers.
• Reports and performance indicators: Produce periodic status reports, track KPIs, and escalate critical cases.
• Escalation Management: Identify at-risk situations and ensure proper follow-up until resolution.
• Continuous Improvement: Identify root causes of delays or inefficiencies and propose corrective actions.
• Deliverables compliance: Validate work matches customer requests, follow up on POs, and approve repair reports against regulatory and contractual requirements.
• Other Related Duties: Perform any other related tasks as required.

Skills

Organizational skills

Coordination

Communication

Autonomy

Prioritization

Cross-functional teamwork

Education

Technical bachelor’s or technician diploma

Tools

SAP ERP

Microsoft Office

Job description

Kontron Canada Inc. is seeking an Expertise and Repair Centre Coordinator to oversee avionics material returns and repairs, ensuring a compliant and efficient lifecycle.

You will coordinate with customers and internal teams to meet turnaround times and maintain excellent status visibility. The role requires strong organizational and communication skills, experience with ERP/MRP systems (SAP preferred), and a background in avionics or regulated environments.