Aviation Operations Support Coordinator

Swissport; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Annual bonus

Group benefits

Free parking

Hybrid work option

Job summary

Swissport, a global aviation services leader, seeks an Operations Support Administrator to deliver administrative and coordination support for daily operations. You will maintain records, prepare documents, coordinate meetings, and liaise with internal teams, airport authorities, and airline representatives.

The role requires 3+ years in admin, strong detail orientation, Excel/PowerPoint proficiency, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Post-secondary education in business administration or a related field.
• Minimum of 3 years experience in an administrative support role.
• Strong attention to detail and high accuracy in data entry and financial record management.
• Ability to manage high-volume requests and meet tight deadlines in a fast-paced environment.
• Excellent problem-solving skills.
• Effective communication and stakeholder management skills across operations and suppliers.
• High proficiency in Microsoft Excel and PowerPoint, as well as other administrative software and programs.
• Strong organisational skills and the ability to prioritise and manage multiple tasks simultaneously.

Responsibilities

• Provide administrative support to the Operations team to ensure smooth and efficient daily operations.
• Respond to incoming calls, emails, and operational inquiries, directing requests to the appropriate departments or personnel.
• Prepare, update, and maintain operational documents, reports, presentations, schedules, and records.
• Coordinate meetings, prepare agendas, record minutes, and follow up on action items.
• Assist with planning, scheduling, and coordination of meetings, training sessions, and other activities.
• Support recruitment by coordinating interviews and communicating with candidates and hiring managers.
• Assist with onboarding activities, ensuring new hires complete the required documentation and pre-employment checks.
• Maintain accurate records, databases, and documentation related to activities and compliance requirements.
• Support managers with administrative tasks, reporting, and follow-up on operational priorities.
• Assist with the planning, coordination, and launch of new lounges, working closely with internal teams, external partners, and airport stakeholders to ensure operational readiness.
• Prioritize and manage multiple tasks independently, ensuring accuracy and timely completion.
• Perform other administrative and operational support duties as required.

Skills

Attention to detail

Data entry accuracy

Stakeholder management

Multitasking

Communication skills

Education

Post-secondary education in business administration

Tools

Microsoft Excel

PowerPoint

Job description

Swissport, a global aviation services leader, seeks an Operations Support Administrator to deliver administrative and coordination support for daily operations. You will maintain records, prepare documents, coordinate meetings, and liaise with internal teams, airport authorities, and airline representatives.

The role requires 3+ years in admin, strong detail orientation, Excel/PowerPoint proficiency, and the ability to manage multiple tasks in a fast-paced environment.