AV Sales Account Manager

Matrix Video Communications; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Employer-paid comprehensive benefits

Health and wellness programs

Flexible work schedule

Paid holidays and flex days

Employee discount programs

Job summary

Matrix Video Communications is looking for an AV Sales Account Manager based in Burnaby, BC. The successful candidate will be responsible for generating audiovisual sales through collaboration with clients, understanding their needs, and crafting tailored AV solutions.

Applicants should have at least 3 years of relevant experience, excellent communication skills, and a proactive approach to business development. The role comes with a competitive salary and a full suite of employer-paid benefits including health, vision, and dental coverage.

Qualifications

• 3+ years of AV industry experience in client lifecycle management and sales.
• Exceptional written and verbal communication skills.
• Self-motivated and proactive in cultivating business opportunities.

Responsibilities

• Collaborate with clients to identify and understand their requirements.
• Execute sales strategies and foster new business growth.
• Manage the client engagement lifecycle effectively.

Skills

AV industry experience

Sales skills

Customer service skills

Proficiency in Microsoft Office Suite

Leadership and problem-solving skills

Education

High School Diploma or equivalent

Tools

QuoteWerks

Act!

Job description

Company Overview

For almost 30 years, Matrix Video Communications Corp. has been providing cutting-edge audiovisual (AV) and media production solutions on a national scale. As the evolving landscape of technology continues to change, we strive to ensure our clients receive top-quality solutions tailored to their needs.

Our team of dedicated individuals are the driving force behind our status as a prominent AV industry leader. In return, we commit to:

• Ensure our employees feel valued and receive robust support to ensure their success, coupled with irresistible company-provided benefits.
• Provide a safe working environment, supported by our extensive Health & Safety policies and programs.
• Maintain a work culture that revolves around respect, passion, diversity, and growth.

Position Overview

We are currently seeking an Audio Visual (AV) Sales Account Manager for our Burnaby, BC location.

As an AV Sales Account Manager, your success lies in your determination to seize opportunities and generate audiovisual sales with an entrepreneurial spirit. You will play a crucial role in our continued success by collaborating closely with clients, providing quality tailored AV solutions, and taking ownership of the entire client engagement lifecycle.

Key Responsibilities of the Role

• Collaborate closely with clients, attentively identify, and understand their requirements, and craft a personalized AV solution plan.
• Work with the integration team to execute AV projects while offering project management assistance, crafting detailed plans with clear timelines, and allocating resources.
• Ambitiously execute a sales strategy aimed at fostering new business growth and surpassing revenue targets, while untapping emerging markets.
• Foster strong customer relationships, aiming to establish Matrix as the preferred supplier of audiovisual products and service provider amongst our clientele.
• Proactively stay on top of the latest AV technology and monitor emerging industry trends.
• Utilize QuoteWerks and Act! effectively to manage quoting and proposals for projects.
• Collaborate with the Marketing team to strategize and execute marketing initiatives aimed at soliciting bids from prospective clients and cultivating new client relationships, ensuring the attraction and engagement of a diverse client base.
• Driven to achieve monthly, quarterly, and annual sales targets with tangible outcomes.
• Engage in targeted account outreach, confidently delivering enterprise-level presentations to potential clients, business partners, and industry associations.
• Develop and maintain accurate sales forecasts to drive informed decision-making.
• Expand sales opportunities within existing accounts by introducing new and innovative products and services.

Mandatory Requirements

• The applicant must be legally authorized to work in Canada and does not require sponsorship to work.
• The applicant must have a minimum of 3+ years of AV industry experience in client lifecycle management and direct selling, with a verifiable record of successful sales.

Job Skill Requirements

• Minimum High School Diploma or equivalent.
• Proficiency in Microsoft Office Suite Applications (Outlook, Word, Excel, etc.).
• Maintain a professional appearance and attitude, to deliver superior customer service and relationship building skills when interacting with clients.
• Self-starter in identifying and cultivating new business opportunities, with a proactive approach to pursuing them. This can range from going into untapped markets or using your network.
• Self-motivated with outstanding leadership, organizational, multitasking, prioritization, and problem‑solving capabilities.
• Exceptional written and verbal communication skills.

Working Conditions

• Occasional travel necessary for client and on-site project visits.
• Must hold a valid Class 5 Driver's License with access to a vehicle and maintain safe driving practices.

Company Benefits

• Comprehensive 100% employer‑paid benefits, including coverage for Dental, Vision, Health (including paramedical services such as massages, chiropractic, acupuncture, etc.), Critical Illness Insurance, Long‑Term Disability, Life Insurance, and Accidental Death and Dismemberment.
• Attractive compensation package, including competitive base salary, supplemental commission, bonuses, and taxable auto allowance.
• Join a dynamic and entrepreneurial work culture!
• Paid holidays, flex days, with additional paid time off during Christmas.
• Flexible work schedule that supports a healthy work‑life balance.
• Company‑provided work laptop and cellphone to support your work activities.
• Receive reimbursement on incurred eligible business‑related costs, including gas allowances, auto mileage, expenses related to official business travel, and personal protective equipment.
• Employee Assistance Program dedicated to supporting personal health and well‑being.
• Access to training and career advancement opportunities, such as our Mentorship Program.
• Equal opportunity employer with a focus on creating a diverse, equal, inclusive, and belonging work environment.
• Great employee discount programs with our leading partners (Telus, Samsung, Perkopolis, Co‑Operators, etc.).

We are eager to hear from ambitious and achievement‑oriented individuals who are passionate about succeeding in our industry and take pride in delivering impactful business solutions. If this sounds like you, apply today!