Auxiliary Posting (Saanich)

BC Cannabis Stores; Saanich; On-site; CAD 4,125,000 - 5,359,000; Part time

Benefits offered by this job

Pension plan

Medical and dental coverage

Tuition reimbursement

Scholarship programs

Employee benefits programs

Job summary

BC Cannabis Stores, a division of the LDB, seeks a Cannabis Product Consultant to serve as a cannabis subject matter expert and first point of contact for customers. You will deliver friendly service, build trust, and promote products while supporting merchandising and light stocking to ensure a top customer experience.

Auxiliary consultants work on-call with variable hours; a competitive total compensation package includes a pension plan, medical/dental coverage, tuition reimbursement, and

Qualifications

• Minimum of one year of recent experience in a sales environment with high customer interaction.
• Selling It Right certification required prior to first day of work.
• Self-directed course completion for Selling It Right prior to reporting to work.

Responsibilities

• Assist customers with cannabis product knowledge and purchase decisions.
• Light warehousing, merchandising on retail floor and stockroom, and light lifting up to 45 lbs.
• Support omni-channel/consumer experience and operate in a retail environment.

Job description

STEP into a career with one of BC's Top Employers since 2009.

Cannabis Product Consultants at BC Cannabis Stores, operated by the LDB, are cannabis subject matter experts for both customers and staff and the first point of contact in developing customer relationships. Through excellent, friendly customer service, they cultivate relationships with customers built on knowledge and trust.

The person in this role must demonstrate a passion for transferring the knowledge of, and selling of, cannabis products. This role requires an individual who has excellent communication skills, is enthusiastic, and has a willingness to learn, train others and achieve results.

Additionally, there is a light warehousing component to the role. Candidates may be required to do some light lifting (< 45lbs) and product merchandising on the retail floor and in the stockroom.

Please note: Auxiliary Cannabis Consultants work on an on-call, as-needed basis through a daily recall system. Hours of work are not guaranteed and subject to availability. Some auxiliary employees may not initially work a full 35-hour work week, but with more hours worked and more seniority gained, more opportunities for more hours of work will follow. Auxiliary positions are not permanent full-time, but can lead to permanent full-time opportunities with a very competitive total compensation package; including a comprehensive pension plan, medical and dental coverage (including massage and physiotherapy), tuition reimbursement and scholarship programs, and access to public service employee benefits including career support services, financial and legal services, and employee and family counselling.

Education and Experience:

A minimum of one year of recent (within the last five years), related experience working in a sales environment with a high level of customer interaction is required.

A Selling It Right certification is required prior to the first day of work. The successful candidate is responsible for completing the self-directed Selling It Right course facilitated by the Responsible Service of BC branch of government prior to reporting into work on the first day as a condition of employment.

Preferred qualifications include:

• Basic cannabis knowledge demonstrated through experience in the cannabis industry or through courses from a recognized post-secondary institution.
• Experience in a retail environment.
• Experience working with a computerized retail system, including Point of Sale and Inventory Management applications.
• Demonstrated proficiency in delivering an Omni-channel/consumer experience.
• Diploma or certificate in business or a related field.

An equivalent combination of education, training and experience may be considered.

Auxiliary Cannabis Product Consultants earn $29.9434 hourly plus 6% of regular earnings in lieu of vacation and an additional $0.97 per working hour, up to a maximum of $67.90 per biweekly pay period in lieu of health and welfare benefits..