Auxiliary Posting (Delta Scottsdale Mall)

BC Cannabis Stores; Delta; On-site; CAD 60,000 - 72,000; Full time

Benefits offered by this job

Comprehensive pension plan

Medical and dental coverage (including

massage and physiotherapy

Tuition reimbursement

Scholarship programs

Public service employee benefits

Career support services

Financial and legal services

Employee and family counselling

Job summary

BC Cannabis Stores in Delta, BC, seeks Auxiliary Cannabis Product Consultants to provide expert cannabis knowledge to customers and staff. You will deliver friendly service, develop relationships, and assist with light warehousing and merchandising on the retail floor and stockroom.

One year of sales experience, Selling It Right certification, and knowledge of POS/inventory systems are preferred. Opportunities for growth include full-time roles and comprehensive benefits.

Qualifications

• Minimum of one year of recent sales experience with high customer interaction.
• Selling It Right certification required before first day of work.
• Basic cannabis knowledge preferred.
• Retail experience preferred.
• Experience with POS and inventory management software.
• Omni-channel/consumer experience desired.
• Diploma or certificate in business or related field.

Responsibilities

• Serve as cannabis subject matter expert for customers and staff, building trust and relationships.
• Deliver excellent, friendly customer service to develop lasting customer connections.
• Assist with light warehousing duties, stockroom merchandising and floor merchandising.

Skills

Customer interaction

Communication

Sales experience

Education

Business diploma/certificate

Tools

POS system

Inventory management software

Job description

STEP into a career with one of BC's Top Employers since 2009.

Cannabis Product Consultants at BC Cannabis Stores, operated by the LDB, are cannabis subject matter experts for both customers and staff and the first point of contact in developing customer relationships. Through excellent, friendly customer service, they cultivate relationships with customers built on knowledge and trust.

The person in this role must demonstrate a passion for transferring the knowledge of, and selling of, cannabis products. This role requires an individual who has excellent communication skills, is enthusiastic, and has a willingness to learn, train others and achieve results.

Additionally, there is a light warehousing component to the role. Candidates may be required to do some light lifting (< 45lbs) and product merchandising on the retail floor and in the stockroom.

Please note: Auxiliary Cannabis Consultants work on an on-call, as-needed basis through a daily recall system. Hours of work are not guaranteed and subject to availability. Some auxiliary employees may not initially work a full 35-hour work week, but with more hours worked and more seniority gained, more opportunities for more hours of work will follow. Auxiliary positions are not permanent full-time, but can lead to permanent full-time opportunities with a very competitive total compensation package; including a comprehensive pension plan, medical and dental coverage (including massage and physiotherapy), tuition reimbursement and scholarship programs, and access to public service employee benefits including career support services, financial and legal services, and employee and family counselling. When applying, please clearly indicate your daily availability in your cover letter.

Education and Experience:

A minimum of one year of recent (within the last five years), related experience working in a sales environment with a high level of customer interaction is required.

A Selling It Right certification is required prior to the first day of work. The successful candidate is responsible for completing the self-directed Selling It Right course facilitated by the Responsible Service of BC branch of government prior to reporting into work on the first day as a condition of employment.

Preferred qualifications include:

• Basic cannabis knowledge demonstrated through experience in the cannabis industry or through courses from a recognized post-secondary institution.
• Experience in a retail environment.
• Experience working with a computerized retail system, including Point of Sale and Inventory Management applications.
• Demonstrated proficiency in delivering an Omni-channel/consumer experience.
• Diploma or certificate in business or a related field.

An equivalent combination of education, training and experience may be considered.

Auxiliary Cannabis Product Consultants earn $29.9434 hourly plus 6% of regular earnings in lieu of vacation and an additional $0.97 per working hour, up to a maximum of $67.90 per biweekly pay period in lieu of health and welfare benefits.