Automotive Technical Training Developer

CIeNET International; Oshawa; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in automotive manufacturing is seeking an Automotive Technical Training Developer to enhance the skills of dealership technicians. This role is pivotal in creating and delivering innovative training programs that blend virtual and hands-on learning experiences. You will be responsible for analyzing training needs, developing engaging content, and ensuring technicians are well-equipped to diagnose and repair vehicle systems. If you have a passion for automotive technology and a knack for teaching, this is a fantastic opportunity to make a significant impact in the industry.

Benefits

Extended group insurance

RRSP employer matching

15 days annual vacation

Qualifications

• 5+ years hands-on experience as a Licensed Automotive Technician.
• 2-3 years experience as a technical trainer or course developer.

Responsibilities

• Analyze training needs and select training mediums.
• Develop and present training courses for technicians.
• Update courses to reflect current automotive technologies.

Skills

Licensed Automotive Technician

Technical Training Experience

Current Automotive Technologies Knowledge

Microsoft Office Proficiency

Graphics and Design Skills

Critical Thinking

Instructional Design Experience

Detail-oriented

Education

Licensed Automotive Technician

Tools

Microsoft Office Suite

Photoshop

Job description

Location: Oshawa, Ontario, Canada

Position Title: Automotive Technical Training Developer

CIeNET is a global company specializing in mobile, automotive, telecom, and enterprise software services and solutions. Founded in the U.S. in 2000, we have over 2,400 employees worldwide, supporting customers across North America, Asia, and Europe. Our locations include the US, Canada, Mainland China, and Taiwan. Recognized as a Global Outsourcing 100 company for sixteen consecutive years, CIeNET became part of the ALTEN Group in 2021.

We are expanding in Canada to better serve our automotive industry clients. Our work involves developing innovative technologies in automotive infotainment, mobile internet, telematics, and ADAS. We invite skilled, dedicated, and innovative professionals to join us and build a promising career.

Role Summary

Our client, a leader in automotive manufacturing, seeks an Automotive Technical Training Developer. The team aims to develop portable skills through a structured diagnostic process. The Product Service Training provides dealership technicians with training to diagnose and repair vehicle sub-systems via a blended training model:

• Virtual Classroom Training
• Web-Based Training
• Hands-On Classroom Training

Key Responsibilities

• Analyze training opportunities and research needs
• Select appropriate training mediums within the blended model
• Collaborate during the training development process
• Create packaged training courses supporting various curricula
• Research and develop vehicle fault simulations and documentation
• Present and deploy training at College Training Centers (Train the Trainer seminars)
• Provide post-course support to Training Centers
• Coach and serve as a technical resource for instructors
• Update courses to reflect technological changes
• Stay current with automotive technology trends
• Coordinate with the US Training Team on global projects
• Transfer and publish French training assets
• Explain complex vehicle systems simply and clearly

The Work Environment

• The role involves working from home and at a fully equipped garage within the Oshawa Assembly plant, with vehicle access
• Occasional driving of manufacturer vehicles for course development support

Required Skills and Experiences

• Licensed Automotive Technician with at least 5 years of hands-on experience, preferably in a General Motors dealership
• 2-3 years experience as a technical trainer and/or course developer
• Knowledge of current automotive technologies
• Familiarity with General Motors processes and software is a plus
• Ability to understand and simplify automotive diagnosis and repair processes
• Interpretation skills for engineering documentation and schematics
• Critical thinking and innovative training approach
• Instructional design experience
• Proficiency with Microsoft Office Suite
• Graphics and design skills (Photoshop or similar)
• Strong interactive training delivery skills
• Detail-oriented and process-driven
• Open to new theories and methods
• Ability to multitask and meet deadlines

Education and Training

• Licensed Automotive Technician

Benefits

• Extended group insurance (prescription drugs, dental, vision)
• RRSP employer matching
• 15 days annual vacation

CIeNET is an equal opportunity employer. Accommodations are available for applicants with disabilities. We thank all applicants for their interest; only those selected for interviews will be contacted. References may be checked with your permission.