Automotive Store Manager

Midas DEJONG; Toronto; On-site; CAD 55,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Automotive Store Manager to lead their team. This role involves overseeing business operations, ensuring customer satisfaction, and managing financial performance. The ideal candidate will possess a strong background in automotive services, coupled with exceptional leadership and interpersonal skills. Join a company dedicated to providing quality services and fostering career growth within the automotive industry. This position offers a chance to make a significant impact while working in a collaborative and dynamic environment, where your contributions will be valued and recognized.

Qualifications

• 2+ years of experience in service management or automotive repair.
• Strong leadership and customer service skills are essential.

Responsibilities

• Recruit, hire, train, and coach employees for optimal performance.
• Ensure customer satisfaction through exceptional service delivery.

Skills

Leadership

Customer Service

General Automotive Knowledge

POS Computer Skills

Interpersonal Skills

Education

University/College Degree

Some Coursework

Tools

POS Systems

Inventory Management Software

Job description

Automotive Store Manager

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a University/College degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers regarding services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Be responsible for any inventory losses
• Ensure overall cleanliness and organization of the facility, including environmental compliance
• Manage employee payroll; record-keeping of hours and scheduling
• Update and submit daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Strong POS computer and Internet skills
• Leadership ability
• Ability to work a flexible retail schedule including weekend evenings
• Valid driver’s license

Compensation: $55,000.00 - $70,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.