Automotive Service Technician (AutoPlanet Durham)

Audi Niagara; Clarington; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a dynamic automotive service team at a leading dealership in Ontario, where you'll leverage your skills as a Licensed Automotive Service Technician. This role offers a competitive hourly wage, a lucrative production bonus, and a generous signing bonus. You'll be responsible for delivering exceptional service, supervising apprentices, and ensuring vehicles are serviced to the highest standards. With excellent management support and opportunities for career growth, this position is perfect for those passionate about automotive excellence and customer satisfaction. Embrace a culture of innovation and teamwork in a fast-paced environment that values your contributions.

Benefits

Health, dental and vision insurance

Tool and Boot Allowance

Competitive Production Bonus

Disability, critical illness and life insurance

Employee Assistance Plan (EAP)

Discount on vehicles, service and parts

Discounts to retailers and service providers

Free employee events

Opportunities for career mobility

Community giving initiatives

Qualifications

• Must be fully licensed as an Automotive Service Technician.
• 3-5 years of experience in automotive mechanical operations.
• Excellent diagnostic and electrical skills required.

Responsibilities

• Perform vehicle road tests and address customer concerns.
• Supervise Service Apprentice Technicians.
• Maintain cleanliness of shop area and comply with safety standards.

Skills

Automotive Mechanical Operations

Diagnostic Skills

Electrical Skills

Teamwork

Time Management

Education

High School Diploma or GED

Licensed Automotive Service Technician (310S)

Tools

Repair Order Systems

Flat-Rate Manuals

Job description

Drive for Excellence

Since 2015 AutoPlanet Durham has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed buying experience.

AutoPlanet Durham is looking for a Licensed Automotive Service Technician to join their dynamic team and is offering a Competitive Compensation Package including a flat hourly rate ranging from $30 - $40 per hour, a lucrative production bonus, a tool and boot allowance and a $5,000 signing bonus paid out after three and six months of employment.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

• Project a positive attitude for the benefit of our customers and our junior employees.
• Retrieve repair orders from dispatch on a timely basis.
• Obtain parts from the Parts Department as required.
• Utilize the repair order punch clock appropriately, (i.e., punch onto a specific line when starting a task, and punch off when the task is complete).
• Perform vehicle road tests as required.
• Address all customer concerns using the Three C’s method – Complaint, Cause, Correction.
• Examine all vehicles to determine if additional safety or service work is required.
• Prepare a complete report on the back of the repair order.
• Estimate flat rate times for each recommendation. Use supplied flat-rate manuals and the Employer policies as a guide.
• Acquire prices of vehicle parts and note availability for each recommendation.
• Perform all work as outlined on the front of the repair order and as authorized on the back, with efficiency and accuracy, and in accordance with company and factory standards.
• Prepare all parts ordered when authorization is received, unless specifically told otherwise.
• Saves and tags parts if the job is under warranty or insurance, or if requested by the customer.
• Perform vehicle road tests after service any time a wheel is removed, or any time a repair that might affect drivability is performed (i.e. tune-up, valve adjustment, brake work, suspension work, rattle/noise repair, etc.). Straight oil changes or transmission fluid changes are excluded.
• Evaluate all work performed to ensure it is thorough, accurate, and completed in a timely fashion.
• Supervise work of all Service Apprentice Technicians or students; report immediately any deficiencies to the Service Manager.
• Attend factory-sponsored training classes as scheduled by management.
• Attend dealer-specified training courses as scheduled by management.
• Maintain a high degree of concentration to prevent “comebacks”.
• Ensure that customer cars are kept as clean or cleaner than when they arrived, both inside and out.
• Remain current on all factory technical bulletins.
• Acquire an understanding of all current and emerging technologies as they apply to automobile service.
• Prioritize maintaining the cleanliness of the shop area at all times.
• Clean the bay and bench at the end of each shift.
• Dispose of garbage, recycling, etc., as required.
• Conducting vehicles walk around on arrival.
• Ability to execute tasks and work with minimal supervision.
• Ability to work in adherence to company safety standards at all times.
• Comply with all company policies, standards and procedures.
• Other duties as required by management.

What do you need to succeed?

• High School Diploma or GED is required.
• Automotive Service Technician, fully licensed (310S or higher).
• 3-5 years experience with automotive mechanical operations
• Proven knowledge and experience with automotive mechanical operations.
• Must be team oriented with a positive attitude.
• Work well under pressure in a fast-paced environment.
• Must be reliable and able to work productively with minimal supervision.
• Ability to read and comprehend instructions and information.
• Personable, reliable, courteous.
• Works well in a fast paced environment.
• Must be team oriented, reliable and hardworking with a positive attitude.
• Excellent diagnostic and electrical skills.
• Must have a valid Ontario Driver's License and good driving record.
• May be required to work on Saturday as per business needs.
• Must be able to lift up to 50 pounds.
• Excellent diagnostic and electrical skills.
• Ability to effectively manage time.
• Possess a neat appearance, good judgment, and mature attitude.
• Demonstrate willingness to learn and succeed.
• Ability to work flexible hours and work around a changing schedule

What’s in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Tool and Boot Allowance
• Competitive Production Bonus
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

***This compensation range will be based on knowledge, experience and bonus earnings***

Job Type: Full Time - Permanent
Compensation: $30 - $40 per hour

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.

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