Automotive Service Manager

Midas International, LLC; Tillsonburg; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading automotive service provider in Tillsonburg is seeking an experienced Automotive Service Manager to oversee service department activities and manage a team of technicians. This role emphasizes exceptional customer service and effective team leadership. Candidates should have at least 2 years of management experience and a strong automotive background. Midas is committed to training and promoting from within.

Qualifications

• A minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver’s license.

Responsibilities

• Manage and direct automotive and general service technicians.
• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspections and make recommendations.
• Lead, manage, and train team in alignment with company values.
• Supervise up to ten employees.

Skills

Leadership ability

General automotive knowledge

Customer service

Job description

Automotive Service Manager

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license