Automotive Service Manager

SaskJobs; Swift Current; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in automotive services is seeking a dynamic Automotive Service Manager to oversee daily operations and ensure top-quality repairs. This role involves managing a team of technicians, enhancing customer satisfaction, and maintaining strong vendor relationships. The ideal candidate will have extensive experience in automotive repair, strong leadership skills, and a commitment to safety and efficiency. Join a forward-thinking company that values innovation and customer service excellence, and make a significant impact in a fast-paced environment.

Qualifications

• 5+ years of automotive repair experience with 2+ years in management.
• Strong leadership and communication skills essential for team management.

Responsibilities

• Supervise daily operations and ensure high customer satisfaction.
• Hire, train, and evaluate service technicians and support staff.

Skills

Leadership Skills

Communication Skills

Customer Service

Organizational Skills

Time Management

Education

High School Diploma

Bachelor in Business or Automotive Technology

Tools

Microsoft Office

Diagnostic Software

Job description

Please submit your Resume to Brenda Wilson at [e-mail] April 25th, 2025

The Automotive Service Manager oversees daily service operations to deliver top-quality repairs and customer satisfaction. This position manages service technicians and support staff, oversees vehicle maintenance, and maintains strong relationships with customers and vendors.

Key Responsibilities:

Supervise daily operations (scheduling, staffing, resource management)

Ensure high customer satisfaction through quality repairs and maintenance

Hire, train, and evaluate service technicians and support staff

Enforce safety protocols and procedures for efficient, safe repairs

Maintain accurate records of repairs, invoicing, warranties, and communications

Collaborate with suppliers for timely parts delivery and negotiate contracts

Develop and implement policies to boost efficiency and customer satisfaction

Keep the department clean, organized, and fully equipped

Stay current on industry trends, technology, and regulations

Requirements:

High school diploma or equivalent; Bachelors in Business, Automotive Technology, or similar preferred

5+ years of automotive repair experience, including 2+ years in management

Strong leadership, communication, and team-building skills

Excellent customer service and relationship management abilities

Proficiency with Microsoft Office and diagnostic software

Knowledge of repair procedures and industry regulations

Strong organizational and time-management skills

Ability to thrive in a fast-paced, high-pressure environment

Valid drivers license with a clean record