Automotive Service Manager

Midas MISSISSAUGA 9104; Mississauga; On-site; CAD 70,000; Full time

Job summary

Join Midas as an Automotive Service Manager, where you will lead a team of technicians and ensure excellent customer service in a retail environment. This role promises opportunities for growth and career development in a supportive company that values internal promotions and community relationships.

Qualifications

• Minimum 2 years of store or service manager experience.
• Strong automotive background required.
• Flexible retail schedule availability including weekends.

Responsibilities

• Manage and train automotive service technicians.
• Deliver exceptional customer service and follow up with customers.
• Maintain inventory counts and oversee facility cleanliness.

Skills

Customer Service

Leadership

Automotive Knowledge

Education

Valid driver’s license

Job description

Automotive Service Manager

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• Strong automotive background
• Leadership ability
• Ability to work a flexible retail schedule including weekends
• Valid driver’s license
• Salary $70,000

Compensation: $70,000

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

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I started working as a entry-level Oil Changer just to get my foot in the door and I showed them what I can do. Within 2.5 years I was the Assistant General Manager for the company and the northern store's General Manager.