Automotive Service Advisor

Midas International, LLC; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

An automotive service provider in Burnaby is seeking an Automotive Service Advisor - Assistant Manager. The role involves supporting the Shop Manager in optimizing retail sales, delivering superior customer service, and interpreting vehicle inspection results. Ideal candidates will have general automotive knowledge and at least a year of experience in the industry. The compensation ranges from $20.00 to $28.00 per hour, and flexibility in scheduling is required.

Qualifications

• 1+ year experience in the automotive industry.
• Valid driver’s license.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Develop and present estimates, source parts and sell jobs to customers.
• Interpret inspection results and present results to customers.
• Contribute to the effectiveness of peers to promote success.
• Increase retail sales and shop profitability.

Skills

General automotive knowledge

Customer service

Job description

Overview

Automotive Service Advisor - Assistant Manager

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with the Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1+ year experience in the automotive industry
• Valid driver’s license
• Ability to work a flexible schedule including weekends

Compensation: $20.00 - $28.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.