Automotive Parts Specialist (Priority Centre-Edmonton)

Tracti.on; Edmonton; Hybride; CAD 33 000 - 40 000; Plein temps

Avantages offerts par ce poste

Benefits from day one

Corporate discounts

Training programs

Résumé du poste

NAPA Priority Centre-Edmonton is seeking an Automotive Parts Specialist to assist customers by phone, advise on vehicle parts, process orders, and build lasting customer relationships. Training and development opportunities are provided from day one along with company discounts and comprehensive benefits.

You will provide expert product knowledge, help customers select the right parts, and ensure accurate order processing in a fast-paced environment.

Qualifications

• Diploma in automotive parts sales or related experience.
• Excellent phone etiquette and communication skills.
• Ability to manage multiple tasks in a fast-paced call center.

Responsabilités

• Advise customers on vehicle parts and accessories over the phone.
• Process orders accurately and follow up with customers as needed.
• Provide product knowledge and recommend relevant parts.
• Build and maintain strong customer relationships through communication.

Connaissances

Phone etiquette

Customer service

Communication skills

Formation

Diploma in automotive parts sales

Description du poste

Automotive Parts Specialist (Priority Centre-Edmonton)

NAPA Priority Centre-Edmonton team members take pride in delivering outstanding customer service! Share your passion for helping customers by becoming the voice of our store.

Join a friendly, resourceful team that provides expert advice and support over the phone! We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development.

This position pays between $24.00 and $28.60 per hour (depending on your qualifications).

In this key role, you will:

• Assist customers over the phone by advising them on vehicle parts and accessories
• Process orders accurately and follow up with customers as needed
• Provide expert product knowledge and recommend relevant parts
• Build and maintain strong customer relationships through effective communication

Under the hood

To join our team, you need:

• Excellent phone etiquette, customer service, and communication skills
• Ability to manage multiple tasks in a fast-paced call center environment
• Diploma in automotive parts sales and/or prior automotive parts experience (an asset)

About the division

The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!